August 2, 2019 Newsletter

Bytes is back! Join us on September 3rd as we dive into the world of Qualtrics and discuss Microsoft Forms. 

EPC 110 remodel is on track for completion on August 6. Staff moves will begin on August 7 and conclude on August 9. 

Comings & Goings

We are excited to welcome the following team members: 

Ryan Janke began his position of Web Designer on August 1st. 

Michael Schaming began his position of Web Designer on August 1st. 

Mark Hilberg will begin his position as Director of Application Development and Support on August 28th.

Now Hiring

Business Intelligence Analyst 

Additional information about this position can be found on CU Careers.

On August 1, 2019, the Office of Information Technology (OIT) launched a 24x7 Help Desk, in partnership with BlackBeltHelp. BlackBeltHelp will provide after-hours (6 p.m. – 8 a.m.), holiday, university closure, and weekend Help Desk support. This third-party service will be an extension of the Office of Information Technology Help Desk. IT is excited to offer this service and hope that Faculty, Staff, and Students, regardless of location and time of day, will now be able to get the assistance they need and at their convenience.  BlackBeltHelp will function as an extension of the OIT Help Desk and be available via phone (719-255-3536) and chat. Any issue that BlackBeltHelp cannot resolve will be forwarded on to the OIT Help Desk team, who will work with the customer on the next business day to find a resolution. Feedback about this and any other service OIT offers can be provided at

Please note: BlackBeltHelp does require that students and employees know their ID number for assistance. Should you not know your ID, Admissions and Records can provide that information to you during regular business operating hours.

New to Microsoft Teams, or just want a deeper dive? Looking for a unified communication tool for your course or to connect with UCCS colleagues?

Come spend an hour with a Microsoft Teams Specialist to learn all of the great features of this unified communication tool.

Dates, location, and to register, visit


New Additions to the Team

The Web Services team has hired two new web designers. Ryan and Mike both started on August 1st. They will hit the ground running helping facilitate with the redesign of our web page to the new theme, and our migration to an entirely cloud-hosted version of our website. We are excited to have them be apart of our team.

Data Governance

OIT has begun the process of developing a Data Governance model. This initiative is being spearheaded by our new Business Intelligence Manager Krista Duffy. This new model will help OIT and campus receive, utilize, maintain, and secure our data to better serve our systems. In the coming months, she will be working with stakeholders to develop policy and processes.

MCP and Azure Rights Management

The Messaging, Collaboration, and Productivity (MCP) team are currently working on a new initiative to better secure information as people change their roles within UCCS. OIT is launching a pilot program to investigate the use of Azure Rights Management to better secure information and limit access to information based on your particular role. Throughout the upcoming months, MCP will be closely examining roles with access to sensitive information for testing. More news to come!

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