Refund, Payment and Attendance Policies




Refund and Payment

Refund Policy: All intensive English program students are expected to enroll for the entire 8 week session. If a student chooses to stop studying before the end of the session, the following rules are used to determine the refund amount (if any):

  • The last day to receive a 100% refund is Day 5 of a session
  • No refunds will be issued after Day 5 of a session.
  • Students who are dismissed from the intensive English program because they did not follow policies and procedures will not receive any refunds for tuition or fees.
  • Students who wish to withdraw from the program should speak with the International Affairs before withdrawing.

Payment Policy: The following policies are in effect for tuition payment:

  • Tuition is expected to be paid in full by Day 1, but no later than Day 5.
  • No payment plan is available for the Intensive English Program.
  • Students that do not pay their tuition or provide scholarship letters by Day 5 risk being withdrawn from the program. Students who are without enrollment and are withdrawn will have their SEVIS I-20 or DS-2019 terminated. If students have financial difficulty it is important to meet with the International Affairs.

Attendance Policies

Attendance is extremely important to your success in the Intensive English Program (IEP). Classes in the IEP are performance-based and require participation for success. If you are not in class, it will be difficult for you to reach English proficiency. Your status in the U.S. as a student means that you are required to be physically present in your classes as well. For these reasons, students are required to attend all classes.

Please always notify your instructor of an absence in advance, if possible. You should check with your instructor about whether an absence is considered 'Excused' or 'Unexcused.'

Class Attendance Policy

  • If you have 3 absences, your grade will drop one letter grade.
  • If you have 4 absences, your grade will drop two letter grades.
  • If you have 5 or more absences, you will fail the class.

Lateness Policy

  • If you are more than 5 minutes late to class or you leave more than 5 minutes early from class that is equal to 1 tardy. Tardy 3 times = 1 absence.

Excused Absences and Unexcused Absences

  • Instructors can excuse absences for legitimate reasons, up to 4 absences per 8-week session. Excused absences can be made up at instructor's discretion with alternative activities.
  • Unexcused absences cannot be made up. Notifying your instructor of an absence does not mean that it is considered an excused absence.

Dismissal Policy

  • Any student who fails 2 classes within one 8-week session will be placed on probation for the next session.
  • Any student on probation in the program who fails any classes will be dismissed from the program, have their student visa status terminated, and need to depart the U.S. within 15 days. 
  • Any student who is absent 25 or more total class hours (in all classes) in an 8-week session will be immediately dismissed from the program, have their student visa status terminated, and need to depart the U.S. within 15 days.


  • Intensive English students are expected to attend each 8-week session of their coursework. for the length of their I-20 immigration document (issued for 5 sessions in length). IEP students are only eligible for a vacation session only after completing at least 4 consecutive sessions.

Leave of Absence

  • Any student unable to continue in the program in a required session for any reason may request a leave of absence, by direct request to the IEP director. If not eligible for a vacation session, a student in this situation will have their visa status terminated, and be required/advised to depart from the U.S.

Other Policies

Email: Per UCCS policy, students are required to have and use their UCCS email address and check it regularly for UCCS and International Affairs communications. All students are responsible for any communications sent to their UCCS email address.

Disruptive Behavior: Students in the IEP are required to follow the UCCS classroom behavior policy, which does not allow disruptive behavior (any kind of behavior that disrupts the class or interferes with instructional activities). Students should be aware that their instructor may dismiss students from class for disruptive behavior, after a warning. Refusal to participate in classroom activities is considered disruptive behavior.

Testing: For academic undergraduate admission to UCCS a KITE test score of minimum 460 within the past two years is required. Graduate programs may have higher requirements. Students (both UCCS students and non-UCCS students) are allowed to take the KITE test no more than once per academic term (fall, spring, summer).