Online Facilitation Certificate Program

Online Facilitation Certification Program

 Spring 2018 Session: February 4 - March 15, 2019

About the Program


Faculty should have completed the Teaching Online Certificate Program and have taught the online course at least once or have completed a Quality Matters review before enrolling in this program.

Program Objectives

Upon completion of this program, faculty will be able to:

  • Discuss online classroom management and facilitation strategies to establish an engaging online learning experience for students
  • Apply good online facilitation practices that create an environment for reflection, critical thinking, and collaboration
  • Use strategies to manage student-student, student-content, and student-instructor interactions in the online asynchronous and synchronous classroom

BadgesOnline Facilitation Program Badges

  • Community Building
    Building community in your online course involves building trust with and among your students, establishing your presence, and fostering positive dialogue.  You will be introduced to community building strategies that can produce more efficient results and more engaged students.
  • A Framework for Context
    This badge activities provides a framework for building context into an online course or activity. You will identify a framework to provide context to learning activities, discuss the critical components for facilitating this activity, and apply this (or a similar) model or framework to an activity in your online course.
  • Facilitation and Management
    Online teaching can redefine a traditional schedule. Managing your time as an online faculty can be a challenge. You will be introduced to effective management and facilitation strategies that can produce more efficient results and can produce more engaged students. This badge activities looks at best practices for online classroom management and facilitation strategies.
  • Maker's Space
    The Maker's Space brings together your ideas for developing new teaching strategies to use in online course. Whether you are developing  an innovative teaching strategy, adding a novel twist to existing strategies, or reinventing your online course, we want to hear how you are raising the bar in online teaching and student engagement. You will share your teaching strategy with others in the group and to provide constructive feedback on your peers' presentations. The criteria is based on three components (Impact, Innovation, Creativity, and Execution).

Supporting Documents

  • The Online Teaching Survival Guide: Simple and Practical Pedagogical Tips 1st Edition by Judith V. Boettcher and Rita-Marie Conrad
  • Faculty Focus Special Report, 10 Principles of Effective Online Teaching: Best Practices in Distance Education

Certificate of Completion

To receive a certificate of completion, faculty must be awarded all four badges associated with this program, including the Community Building, A Framework for Context, Facilitation and Management, and Maker's Space Badges. This course has a total of 48 contact hours.

For more information, download the Online Facilitation Certificate Program brochure. To enroll, contact the Faculty Resource Center at

Last updated April 13, 2018
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