Please complete the below COVID-19 Refund Request Form only if you are seeking a direct deposit or paper check refund due to the following reasons:
- You are a graduating senior or
- You have extenuating circumstances that require you to receive the funds as a refund instead of a credit toward future charges.
This form is not required to receive the Housing Credit COVID-19 posted to your student account. The credit will reflect on your student account by end of day Monday 03/30/2020.
Refunds and credits: As information becomes available, it will be posted at covid19.uccs.edu/refunds. Below is a summary of the ones with information:
- Parking: Students will receive credits posted to their student account for the second half of the spring semester. Faculty and staff payroll deductions are suspended until further notice. Employees who paid for a semester or annual permit in full will receive refunds for the unused portion, but expect additional time for processing.
- Housing: Impacted students will receive an email with detailed information March 27. Credits will be posted to student accounts by the end of day on Monday, March 30.
Refunds typically result from course enrollment adjustments, over-payments, or financial aid. Many students receive a refund from UCCS at some point. If the student bill was paid with cash, check, eCheck or financial aid (except Parent PLUS loans designated to be refunded to the parent borrower) and you are eligible for a refund, it will be issued in the student’s name regardless of who paid.
Refunds reflect current account activity on UCCS Main Campus as of the issue date. Future charges may occur resulting in a balance due. These charges may be assessed due to course enrollment changes, enrollment into wait-listed courses, financial aid adjustments, parking fines, PawPrints campus printing charges, or housing related expenses. Extended Studies classes are billed separately.
Refunds from financial aid funds are issued within 3-5 business days from disbursement via direct deposit or check, depending on the refund method requested.
Refunds from non-financial aid sources are refunded after census date of each term.
For fast access to your refund, set up direct deposit in MyUCCS portal. After logging in to the portal, click on Student Financials (Bursar) > Authorize Direct Deposit of Tuition and Fee Refunds.
Direct Deposits are processed weeknights and are available in 2-3 business days, typically sooner depending on the bank. Verify that funds are available in your account before spending the funds.
Direct deposit authorization allows funds to be deposited into your account only. Funds are not withdrawn from your account to pay your bill as a result of this authorization.
This information applies to direct deposit for student account refunds if payment was made by check, eCheck, or financial aid. If you are a student employee, contact your payroll liaison to set up direct deposit for your wages separately.
Parent PLUS loan refunds to parent borrowers are not eligible for direct deposit.
If you have not completed the process to "Authorize Direct Deposit of Tuition and Fee Refunds" in your MyUCCS student portal, your refund will be issued as a paper check and mailed to the mailing address on file.
Please be sure to verify your mailing address prior to any refund being issued, to avoid possible delays in receiving your refund. We cannot cancel checks lost in the mail for 14 business days. If you do not receive the refund check after 14 business days, please contact us at firstname.lastname@example.org.
Paper check refunds are processed once a week on Wednesday and mailed from our Denver office every Friday.
If your bill was paid by a credit card, the refund will be returned directly to the credit card used for the original payment.
The 2.75 percent credit card service fee charged by NelNet Campus Commerce is nonrefundable.
Credit card refunds are processed weekly after each semesters published census date.
The method of Parent PLUS loan refunds is determined by preferences indicated on the borrower’s application.