Frequently Asked Questions

 
  1. When is the financial aid disbursement ?
    Generally, the first disbursement will occur within the week before the first day of classes. Tentative dates are listed on the Disbursement information Home Page.

     
  2. Are you the same as Financial Aid ?
    No, most financial aid processes, such as applying for aid, are handled by the Financial Aid Office. We are involved in Perkins loans, direct deposit, and the disbursement of aid/loans. For info regarding your aid awards themselves, you should contact the Financial Aid Office at (719) 255-3460.

     
  3. When can I get an Short Term Loan ?
    During the Fall and Spring semester, short term loans are available 5 calendar days before classes begin.  For interim classes and summer classes, book loans are available the day the class starts.  To request a short-term loan, you must first visit a Financial Aid counselor.  They will direct you through the remaining process.  Be sure to bring your photo ID.

     
  4. How does financial aid pay my bill, and how much do I get back ?
    Financial aid awards (scholarships, grants, loans) are applied toward your balance with the University. This includes all current term tuition, fees, and housing. Other misc. fines and fees will only be paid with a completed Title IV student permission form on file. This can be completed within your myUCCS portal under Student Financials (Bursar) > Grant Title IV Permission. Once your balance is paid-in-full, you will receive a refund (disbursement) for the remaining credit balance.

     
  5. How often do disbursements occur ?
    Direct deposit disbursements occur nightly and paper check disbursements occur once a week with checks mailed every Friday. After the disbursement begins processing, you can expect to receive your refund with 72 business hours by direct deposit, or by the end of the following week by check. If you are receiving a refund for a drop or withdrawal the disbursements will begin after census date if the payment method is not sourced from Financial Aid awards.