F-1 AND OTHER VISA HOLDERS |
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Fair |
Good |
Very Good |
Excellent |
| Responsiveness and Initiative |
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| ISS responds to various International F-1 (and other) student visa holders questions within 48-72 hours. ISS is responsible for researching and contacting to find out the answers to questions as they come up. ISS continues to seek new and improved methods to make information available. Were your inquiries answered satisfactorily via a telephone/personal interaction, emails, and/or website/contact referrals, etc. in a reasonable time frame? |
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| Job Knowledge & Information |
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| ISS provides the ever changing up-to-date Immigration and Department of State notifications on rules and regulations as they pertain to F-1 visa holders and others. Is ISS flexible, capable, and adaptable to the undertaking of new and difficult requests? |
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| Reliability |
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| ISS staff can be counted on to provide the information required by International Students. These unique groups of individuals require many things that are essential for a positive learning experience and progress at University of Colorado at Colorado Springs. Is ISS dependable? |
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| Customer Service/ Works Well w/Others |
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| Due to the divers nature of International Students, it is imperative that ISS be flexible, patient, and develop a pattern of behavior personality that is consistent with this unit's role as a representative of the University of Colorado at Colorado Springs. Having self-discipline in listening, responding favorably, and developing the ability to reach out to others in a positive way builds a reputation that is respected by many. Does ISS possess these traits? |
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| Quality of Work |
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| The quality of work must be at the top of the list. Does the ISS Unit enjoy what is required in order to help the International Student population? |
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