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UCCS Webmail

Last Update: 7/30/09

Webmail provides a method for staff, faculty, and students to access their email from computers throughout the world without the necessity of configuring an email client.

The information provided below will show you how to use many of the features inside of webmail, including searching users in the address book, creating contact groups, redirecting your e-mail, and more.

Login

1. To access Webmail, open a web browser like Internet Explorer and go to https://webmail.uccs.edu. Log in using your IT login and password. Information for logging into webmail can be found on the bottom of the webmail page as well as here. You can change the visual theme of webmail by selecting an option in the Layout field before logging into webmail. For the purposes of this tutorial, leave the Layout box blank.
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Note: When using Webmail, you do not normally use the browser toolbars. Navigate using Webmail commands.

Inbox

2. Click the Mail icon to see the messages in your Inbox. By default the Inbox displays 20 messages at a time. To show the next 20, click on the right-arrow icon. To show the previous 20, click on the left-arrow icon. If you wish to display more than 20 at a time, click on Settings.
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3. Select the Folders tab. Next to Folder Viewer change Display to a larger number. Click the checkmark to update the settings. Click on the Mail icon to return to the Inbox.
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4. By default the messages are sorted by date received. You can sort the messages by sender or subject by clicking on the From or Subject column headers. The first time you click a column header, it will sort from Z to A. Click a second time to sort from A to Z. By clicking on the Received header, you can sort by earliest or latest email received. Note: In the Subject column, RE: (reply) and FW: (forward) is ignored when sorting.
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5. To delete a message without reading it, click the checkbox to the left of the message. Mark additional messages in the same manner to delete several messages at once. Now click the Delete (trashcan) icon. The message(s) will be marked for deletion. If you change your mind, click the checkbox next to message and click the Undelete (trashcan with a slash) icon. Once you're sure you want the messages to be permanently deleted, click the Purge Deleted (trashcan with a star) icon. This permanently deletes all messages that you previously marked with the Delete icon.
Warning: Messages are unretrievable after purging.

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Note: The page refreshes periodically (by default every 3 minutes) which will erase any checkmarks you've made. Click the Mail icon t "reset" the refresh counter. See the paragraph below to change the default refresh time.

6. Click on the Settings icon. Click on the Folders tab. In the Refresh Every box, adjust the time to your preference. Click the checkmark to update the settings. Click the Mail icon to return to the Inbox.
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Note: When Webmail refreshes, it displays new incoming messages. Setting the refresh rate too high may delay getting new email.


Folders

7. To look at the messages in another folder, click the folder in the box on the left side of the window. Click the plus (+)sign to the left of the folder to display subfolders.
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8. To add a new folder, find Management below the list of folders on the left. Type a name for the new folder in the field below Management and click the Create button.
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9. To move a message to another folder, click the checkbox to the left of the message. Mark additional messages in the same manner to move several messages at once. Now scroll to the bottom of the messages. Select the folder from the drop-down box. Finally click the Move To icon (folder with a red arrow). The messages in your Inbox will be moved into the selected folder. To copy a message to another folder and leave it in your Inbox as well, follow the same procedure but click the Copy To icon (folder with a blue arrow).
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10. To rename a folder, click the envelope to the left of the folder name. Type a new name for the folder in the New Folder Name box and click the Rename Folder button. Click the checkmark to update your settings.
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11. To remove the folder, follow the same procedure and click the Remove Folder button and then the checkmark.
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Read

12. To read a message, click on the sender (under the From column) or the Subject of a message.
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Note: The remaining paragraphs in this section (Read) and the Attachments section assume you've clicked to open the message.

13. To reply to the message, click on the Reply icon (envelope with the left red arrow). This puts you into the e-mail composer. Do not use the the Reply All icon (two envelopes with the left red arrow) unless you want everyone that received the original message to get your reply.
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14. To forward a message, click on the Forward icon (envelope with right red arrow). This puts you into the e-mail composer with the forwarded e-mail added.
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15. If you wish to save the sender's email address to your address book, click the Take Address icon at the far right.
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16. To print the message, click on the Print icon.
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17. To delete a message after reading it, click the Delete icon. This will return you to the list of messages with this message marked for deletion. You'll need to click the Purge Deleted icon to permanently delete the message.
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Attachments

If a message has an attachment, the attachment will appear just below the message. It is accessed differently depending on the type of file.

18. To display a document file (like Word or Excel) or a graphic file (picture), click on the name of the file. This will open a new webpage. To print or save the document, use the print and save commands of your internet browser (File menu). Close the window to return to Webmail.
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19. If the attachment is an executable (application) file or some other file that cannot be displayed, click on the name of the file. This will bring up a small window with Run (or Open) and Save buttons. Clicking the Run/Open button will start the application. Using the Save button will let you save the file locally to your computer.
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Compose

20. To create and send a new message, click on the Compose icon. Warning: Do not leave the composer without sending or saving your message. Otherwise, you'll lose your work. See the instructions below to save the message to the Drafts folder.
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21. Type addressees in the To, Cc, and/or Bcc fields as appropriate. For UCCS recipients, you may eliminate the @uccs.edu. Separate multiple addressees with a comma.
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22. To select someone from an address book, click the Address Book icon. The default address book is My Domain which includes everyone with a UCCS email account. Type the first name, last name, or username in the search box and click the Filter icon to the right. Click a name to highlight the correct user and click the To, Cc, or Bcc button as appropriate. Multiple addressees can be added to your message in this manner. To add someone to the address book, open the address book from the e-mail composer. Type in the person's name and <email address> and click the Add Contact button. (The email address must be in angled brackets.) There is no import utility in Webmail to copy addresses from another email client.
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23. To use your personal address book, click the down arrow to the right of (My Domain) and select [addressbook]. If there's something in the search box, delete it and click the Filter icon to display the full address book. Select the desired addresses as was done above.

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24. To spellcheck your message, click the Check Spelling button.
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25. If you want a signature block added to all your messages, click the Settings icon. (Don't do this while composing or you'll lose your work!) Click the Compose tab. Type your signature block in the Signature field. Click the checkmark to update your settings.
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26. To add an attachment, click the Browse button by the Attachments field and select the file you'd like to attach. After attaching a file, Webmail will add another field so you can add another attachment if necessary.
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Note: Webmail, like other email systems, will not support sending huge attachments. If you need to send photos from your digital camera, you'll typically need to reduce the resolution first; i.e. less than 500kb. Other large files will need to be compressed (zipped) or split into multiple files.

27. To send the message, click the Send icon (envelope with a red up-arrow).
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28. To save the message to the Drafts folder, click the Save Drafts icon (envelope with a pencil).
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29. To retrieve the saved document, click on the Drafts folder on the left. Click on the recipient in the To column to open the message you wish to complete and/or send. Click on the Edit Draft icon (fountain pen). Edit the message as necessary and click the Send icon.
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Create a Mail Group

30. Look at your folder listing. If you already have a Contacts folder, skip to the next step.
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31. Type Contacts in the box below Management. Click the Create button.
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32. Click on the Contacts folder. Click the New Contact Group icon.
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33. Type a name for your mailing group in the File As field. To add a person to your group, click . Type a name and <email address> in the E-mail field. (The email address must be in angled brackets.) Click the Add Contact button. Repeat as needed.
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34. To add people to the group from the domain or address book, click the Address Book icon.
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34. Select (My Domain) or [addressbook] from the pull-down menu next to the Display field. Click in the search field. Type the person's first name, last name, or username and click the Filter icon. Highlight the person and click the Add Contact button.
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36. After you have added all of the people to your new group, click the checkmark to Save the information.
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37. To edit a group, click on the Contacts folder. Click on the group name you want to edit.
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38. Click on the Edit Group icon (fountain pen). Make the changes and click the checkmark.
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39. To delete a group, click on the folder Contacts. Click the checkbox to the left of the group. Click the Delete icon, then the Purged Deleted icon.
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40. To email to a group, open the address book from inside the e-mail composer. Select Contacts from the pull-down menu in the Display field. Clear the search field and click the Filter icon if necessary. Click on the desired group in order to highlight it. Click the To, Cc, or Bcc, depending on your needs. This will fill in your message with all of the email addresses from your group. Type your message and click the Send icon when you are ready.
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Rules and More

41. You can choose to temporarily or permanently forward your email to another email address. Click on Mail Control. Type the email address in the box next to Redirect All Mail to and put a checkmark in the Enable box. Also put a checkmark to the left of Preserve To/CC fields. If it's only a temporary forward (vacation), place a check next to Keep a Copy. This will keep a copy on the UCCS server for your return. If you always want to read your UCCS email from another email address (like Gmail), do not check Keep a Copy. This will prevent Webmail from filling your Inbox. If you reach the Webmail limit, new mail will not be forwarded. Do not check the box labeled Do not Redirect Automatic Messages. Click the checkmark to save the redirect.
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Note: The UCCS email is the official method of communication to the students. Students are responsible for reading their email. Forwarding the email introduces an additional level of complexity and sometimes fails. It's recommended that you use Webmail to read your mail.

42. To remove the forward, remove the checkmark from Enable and click the checkmark to save. The other checkmarks don't matter.

43. The system can automatically send a reply to each incoming message; e.g., when you're going on vacation. Click on Mail Control. Click the Clear 'Replied Addresses' List button first. Then type your message in the box by Vacation Message and put a checkmark in the Enable box. Now click the checkmark to save.
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44. When you no longer wish to send the automatic reply, remove the Enable checkmark and click the checkmark. Alternately you can enter an end date and check the Ends box when you create the message. You may leave the message to edit for your next vacation.
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45. When you're done with Webmail, you should click Log Out or close the browser.