Skip to Page Content

Search UCCS for in

IT Help Desk

open all / close all Help Desk Home Change IT Password Getting Started
Getting Started with Campus Technology Hardware/Software Specifications Policies and Procedures Software Purchases Hardware Purchases Energy Saving Guidelines
Computer and Network Security
Information Privacy and Security Updating Microsoft Windows Updating Macintosh OS-10 Updating Microsoft Office Install Anti-Virus Software Install Anti-Spyware Software Selecting Strong Passwords Backing Up Your Important Files Secure Clients to protect your data
Connect to the Campus Network
Information About Accounts and Servers Network Connectivity From On Campus Network Connectivity From Off Campus
Using the Campus Email
Configuring Email Clients Campus Mailing Lists Create Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting a Auto-Reply (Vacation Message) Writing Rules to Sort Email
Help for Specific Applications
Library Periodicals and Journals Access Access to Secure File Storage/Access Wireless Access Dormitory Computers Printing PowerPoint Presentations CyberClass WebCT eCompanion and eCollege SIS (Student Information System)
The Web
Web Page Creation Using VPN (Virtual Private Networking) Using FTP (File Transfer Protocol) Using the Campus Logo
Computer Labs
Finding a Computer Lab IT Lab Guidelines Excel Centers
Media Equipment
Loans Assistance and Repair
Requests and Forms
Admin Share Request Data Processing Request FrontPage Account Request IT Account Request IT Folder Copy Request Port Repair/Install Student Employment Application Student Liability Form for Equipment Webmail Mailing Lists
Important News! Helpful Hints Contact Us IT Home

UCCS Webmail

Last Update: 6/10/08

Webmail provides students with access to their email in the UCCS labs. It also provides a method for staff, faculty, and students to access their email from computers throughout the world without the necessity of configuring an email client.

Login

Screen Capture
1. To access Webmail, open a browser and go to https://webmail.uccs.edu. Log in using your IT login and password. There's information on the Webmail homepage that explains the login information. You may leave the Layout box blank.

Note: When using Webmail, you do not normally use the browser toolbars. Navigate using Webmail commands.

Inbox

Screen Capture
2. Click the Mail icon to see the messages in your Inbox. By default the Inbox displays 20 messages at a time. To show the next 20, click on the right-arrow icon. To show the previous 20, click on the left-arrow icon. If you wish to display more than 20 at a time, click on Settings and see the paragraph below.
Screen Capture
3. Next to Folder Viewer: change Display to a larger number. Click the checkmark to Update the Settings. Click on the Mail icon to return to the Inbox.
Screen Capture
4. By default the messages are sorted by date received. You can sort the messages by sender or subject by clicking on the From or Subject column headers. The first time you click, it will sort from Z to A. Click a second time to sort from A to Z. By clicking on the Received header, you can sort by earliest or latest email received. Note: In the Subject column, RE: (reply) and FW: (forward) is ignored when sorting.
Screen Capture
5. To delete a message without reading it, click the checkbox to the left of the message. Mark additional messages in the same manner to delete several messages at once. Now click the Delete (trashcan) icon. The message(s) will be marked for deletion. If you change your mind, click the checkbox next to message and click the Undelete icon. Once you're sure you want the messages to be permanently deleted, click the Purge Deleted (trashcan with a star) icon. This permanently deletes all messages that you previously marked with the Delete icon. The messages do not have to have the checkbox marked. Warning: Messages are unretrievable after purging.

Note: The page refreshes periodically (default every 3 minutes) which will erase any checkmarks you've made. Click the Mail icon to "reset" the refresh counter. See the paragraph below to change the default.

Screen Capture
6. Click on the Settings icon. Click on the Folders tab. In the Refresh Every box, increase the time. Click the checkmark to Update the Settings. Click the Mail icon to return to the Inbox.

Note: When Webmail refreshes, it displays new incoming messages. Setting the refresh rate high may delay getting new email.

Folders

Screen Capture
7. To look at the messages in another folder, click the folder in the box on the left side of the window. To open subfolders, click the plus sign to the left of the folder to display them.
Screen Capture
8. To add a new folder, find Management below the list of folders on the left. Type a name for the new folder in the box below it and click the Create button.
Screen Capture
9. To move a message to another folder, click the checkbox to the left of the message. Mark additional messages in the same manner to move several messages at once. Now scroll to the bottom of the messages. Select the folder from the drop-down box. Finally click the Move To icon (red arrow). The messages in your Inbox will be marked for deletion after a copy is put into the folder selected. Click the Purge Deleted icon to permanently remove the message(s) from your Inbox. To copy a message to another folder and leave it in your Inbox as well, follow the same procedure but click the Copy To icon (blue arrow).
Screen Capture
10. To rename a folder, click the envelope to the left of the folder name. Type a new name for the folder in the New Folder Name box and click the Rename Folder button. Click the checkmark to Update your settings.
Screen Capture
11. To remove the folder, follow the same procedure and click the Remove Folder button and the checkmark.

Read

Screen Capture
12. To read a message, click on the sender (From column) or the Subject of a message in the Inbox.

Note: The remaining paragraphs in this section (Read) and the Attachments section assume you've clicked to open the message.

Screen Capture
13. To reply to the message, click on the Reply icon (envelope with the left red arrow). This puts you into the Composer. See those instructions below. Do not use the the Reply All icon unless you want everyone that received the original message to get your reply.
Screen Capture
14. To forward the message, click on the Forward icon (envelope with right red arrow). This puts you into the Composer. See those instructions below.
Screen Capture
15. If you wish to save the sender's email address to your address book, click the Take Address icon at the far right.
Screen Capture
16. To print the message, click on the Print icon.
Screen Capture
17. To delete a message after reading it, click the Delete icon. This will return you to the list of messages with this message marked for deletion. You'll need to click the Purge Deleted icon to permanently delete the message.

Attachments

If the message has an attachment, it will appear just below the message. It is accessed differently depending on the type of file.

Screen Capture
18. To display a document file (like Word or Excel) or a graphic file (picture), click on the name of the file. This will open a new webpage. To print or save the document, use the print and save commands of your internet browser (File menu). Close the window to return to Webmail.
Screen Capture
19. If the attachment is an executable (application) file or some other file that cannot be displayed, click on the name of the file. This will bring up a small window with Run (or Open) and Save buttons. Clicking the Run/Open button will start the application. Using the Save button will let you select the location to save it.

Compose

Screen Capture
20. To create and send a new message, click on the Compose icon. Warning: Do not leave the composer without sending or saving your message. Otherwise, you'll lose your work. See below for instructions to save the message to the Drafts folder.
Screen Capture
21. Type addressees in the To, Cc, and/or Bcc fields as appropriate. For UCCS recipients, you may eliminate the @uccs.edu. Separate multiple addressees with a comma.
Screen Capture
22. To select someone from an address book, click the Address Book icon. The default address book is My Domain which includes everyone with a UCCS email account. Type the first name, last name, or username in the search box and click the Search icon to the right. Click to highlight the correct user and click the To, Cc, or Bcc button as appropriate. Multiple addressees can be added to your message in this manner. To add someone to the address book, open the address book from the Composer, type in the person's name and <email address> and click the Add Contact button. (The email address must be in angled brackets.) There is no import facility in Webmail to copy addresses from another email client.
Screen Capture
23. To use your personal address book, click the down arrow to the right of (My Domain) and select [addressbook]. If there's somthing in the search box, delete it and click the Search icon to display the full address book. Select addressees as above.
Screen Capture
24. To spellcheck your message, click the Check Spelling button.
Screen Capture
25. If you want a signature block added to all your messages, click the Settings icon. (Don't do this while composing or you'll lose your work!) Click the Compose tab. Type your signature block in the appropriate field. Click the checkmark to Update your settings.
Screen Capture
26. To add an attachment, click a Browse button by Attachments and select the file you'd like to attach. After attaching a file, Webmail will add another field so you can add another attachment if necessary.

Note: Webmail, like other email systems, will not support sending huge attachments. If you need to send photos from your digital camera, you'll typically need to reduce the resolution first; i.e. less than 500kb. Other large files will need to be compressed (zipped) or split into multiple files.

Screen Capture
27. To send the message, click the Send icon to send it.
Screen Capture
28. To save the message to the Drafts folder, click the Save Drafts icon.
Screen Capture
29. To retrieve the saved document, click on the Drafts folder on the left. Click on the recipient in the To column to open the message you wish to complete and/or send. Click on the Edit Draft icon. Edit the message as necessary and click the Send icon.

Create a Mail Group

Screen Capture
30. Look at your folder listing. If you already have a Contacts folder, skip the next step.
Screen Capture
31. Type "Contacts" without the quotes in the box below Management. Click the Create button.
Screen Capture
32. Click on the Contacts folder. Click the New Contact Group icon.
Screen Capture
33. Type a name for your mailing group in the File As field. To add a person to your group, click in the E-mail field. Type a name and <email address>. (The email address must be in angled brackets.) Click the Add Contact button. Repeat as needed.
Screen Capture
34. To add people to the group from the domain or address book, click the Address Book icon.
Screen Capture
34. Select (My Domain) or [addressbook] from the pull-down menu next to the Display field. Click in the search field. Type the person's first name, last name, or username and click the Search icon. Highlight the person and click the Add Contact button.
Screen Capture
36. After you have added all of the people to your new group, click the checkmark to Save the information.
Screen Capture
37. To edit a group, click on the folder Contacts. Click on the group name you want to edit.
Screen Capture
38. Click on the Edit Group icon. Make the changes and click the checkmark.
Screen Capture
39. To delete a group, click on the folder Contacts. Click the checkbox to the left of the group. Click the Delete icon. Click the Purged Deleted icon.
Screen Capture
40. To email to a group, open the address book from the Composer. Select Contacts from the pull-down menu in the Display field. Clear the search field and click the Search icon if necessary. Click on the group you want to highlight it. Click the To, Cc, or Bcc, depending on your needs. This will fill in your message with all of the email addresses from your group. Type your message and click the Send icon when you are ready.

Rules and Other Stuff

Screen Capture
41. You can choose to temporarily or permanently forward your email to another email address. Click on Mail Control. Type the email address in the box next to Redirect All Mail to and put a checkmark in the Enable box. Also put a checkmark to the left of Preserve To/CC fields. If it's only a temporary forward (vacation), place a check next to Keep a Copy. This will keep a copy on the UCCS server for your return. If you always want to read your UCCS email from another email address (like Gmail), do not check Keep a Copy. This will prevent Webmail from filling your Inbox. If you reach the Webmail limit, new mail will not be forwarded. Do not check the box concerning Redirect Automatic Messages. Click the checkmark to Save the redirect.

Note: The UCCS email is the official method of communication to the students. Students are responsible for reading their email. Forwarding the email introduces an additional level of complexity and sometimes fails. It's recommended that you use Webmail to read the mail.

42. To remove the forward, remove the checkmark from Enable and click the checkmark to Save. The other checkmarks don't matter.

Screen Capture
43. The system can automatically send a reply to each incoming message; e.g., when you're going on vacation. Click on Mail Control. Click the "Clear 'Replied Addresses' List" button first. Then type your message in the box by Vacation Message and put a checkmark in the Enable box. Now click the checkmark to Save.
Screen Capture
44. When you no longer wish to send the automatic reply, remove the Enable checkmark and click the checkmark. Alternately you can enter an end date and check the Ends box when you create the message. You may leave the message to edit for your next vacation.

45. When you're done with Webmail, you should click Log Out or close the browser.