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IT Help Desk

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Information Privacy and Security Updating Microsoft Windows Updating Macintosh OS-10 Updating Microsoft Office Install Anti-Virus Software Install Anti-Spyware Software Selecting Strong Passwords Backing Up Your Important Files Secure Clients to protect your data
Connect to the Campus Network
Information About Accounts and Servers Network Connectivity From On Campus Network Connectivity From Off Campus
Using the Campus Email
Configuring Email Clients Campus Mailing Lists Create Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting a Auto-Reply (Vacation Message) Writing Rules to Sort Email
Help for Specific Applications
Library Periodicals and Journals Access Access to Secure File Storage/Access Wireless Access Dormitory Computers Printing PowerPoint Presentations CyberClass WebCT eCompanion and eCollege SIS (Student Information System)
The Web
Web Page Creation Using VPN (Virtual Private Networking) Using FTP (File Transfer Protocol) Using the Campus Logo
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Important News! Helpful Hints Contact Us IT Home

Virtual Private Networking (VPN)

  • VPN creates a secure, encrypted connection with the university. This allows the users to do several things from home they cannot do on a normal connection. IT has two VPN servers:
    • Library Resources (from your home)
      • Access the library periodical databases via the UCCS Library
      • (The Library VPN is also used to access other off-campus resources; e.g. Human Resources and Financial Systems)
      • Note: when connected to this VPN server, the security restricts you from many other resources - remember to log out of VPN when you're finished
    • UCCS Resources (from your home)
      • Transfer files to and from your on-campus IT account or a professor's account
      • Updating Symantec Antivirus from off campus; e.g. laptops, dorm computers during the summer, staff/faculty with university computers at home
      • Access to your on-campus email with Outlook if you're on the Exchange server (The web interface to Exchange does not require VPN)
      • Access to your on-campus email with any other email client (This protects your password since email software programs also send your user name and password to the internet in plain text)
      • Create an on-campus Facilities work order
      • Although we do not recommend using insecure FTP, if it's necessary to FTP to an on-campus resource, you must connect to the VPN server first to create a secure path
      • You must also connect to the VPN server first to use Telnet to access an on-campus resource; e.g. SPSS on lynx.uccs.edu
  • Note 1: You do NOT need VPN if you dial-up to UCCS as your internet provider. Click the link below for instructions on setting up a dial-up connection to UCCS.
  • Note 2: For transferring files to Brain for a www.uccs.edu website, use SSH. Click the link below.
  • Note 3: Firewalls and routers may interfere with a VPN connection. If your VPN will not connect, disable the firewall or bypass the router to verify these aren't the problem. Most corporations, school districts, and military installations use firewalls to protect their systems. Using VPN at your jobsite typically will not work.
  • Library Resources
  • UCCS Resources
  • Earlier Windows or Macintosh operating systems are not supported for VPN. Recommend upgrading your operating system.