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Hardware and Software Support for Macintosh Computers

Last Update: 7/13/07

To be fully supported by the IT Help Desk, university-owned computers must meet or surpass minimum hardware and software specifications. Support for other systems may be limited. Due to the dynamic nature of computer technology, this list will be updated periodically.

  • Computer
    • Macintosh G4
  • Operating System
    • Macintosh OS 10.3
  • Software
    • Microsoft Word 2004
    • Microsoft Excel 2004
    • Microsoft PowerPoint 2004
    • Microsoft Entourage 2004 (IMAP)
    • Microsoft Internet Explorer 5.5
    • MacMail 2
    • Apple Safari 2
    • Mozilla Firefox 2
    • Mozilla Thunderbird 2
    • Symantec Antivirus 10
  • The following software is currently fully supported by the IT Help Desk but will be dropped to minimal support after the fall semester.
    • Netscape
    • Pine (Unix and PC versions)
  • The following list are examples (not inclusive) of software that will be installed and/or configured but the Help Desk can provide only minimal support. Some items are supported by other people in the IT Department.
    • older versions of hardware and software listed above
    • Adobe Acrobat Reader/Professional
    • Adobe Photoshop
    • Adobe Dreamweaver
    • other Adobe web development tools
    • tn3270 (SIS access)
    • Citrix
    • SPSS
    • CyberClass
    • WebCT
    • Thomson EndNote
    • SWSoft Parallels
    • VMware Fusion
    • PDA support