Skip to Page Content

Search UCCS for in

IT Help Desk

open all / close all Help Desk Home Change IT Password Getting Started
Getting Started with Campus Technology Hardware/Software Specifications Policies and Procedures Software Purchases Hardware Purchases Energy Saving Guidelines
Computer and Network Security
Information Privacy and Security Updating Microsoft Windows Updating Macintosh OS-10 Updating Microsoft Office Install Anti-Virus Software Install Anti-Spyware Software Selecting Strong Passwords Backing Up Your Important Files Secure Clients to protect your data
Connect to the Campus Network
Information About Accounts and Servers Network Connectivity From On Campus Network Connectivity From Off Campus
Using the Campus Email
Configuring Email Clients Campus Mailing Lists Create Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting a Auto-Reply (Vacation Message) Writing Rules to Sort Email
Help for Specific Applications
Library Periodicals and Journals Access Access to Secure File Storage/Access Wireless Access Dormitory Computers Printing PowerPoint Presentations CyberClass WebCT eCompanion and eCollege SIS (Student Information System)
The Web
Web Page Creation Using VPN (Virtual Private Networking) Using FTP (File Transfer Protocol) Using the Campus Logo
Computer Labs
Finding a Computer Lab IT Lab Policies and Procedures Excel Centers
Media Equipment
Loans Assistance and Repair
Requests and Forms
Admin Share Request Data Processing Request FrontPage Account Request IT Account Request IT Folder Copy Request Port Repair/Install Student Employment Application Student Liability Form for Equipment Webmail Mailing Lists
Important News! Helpful Hints Contact Us IT Home

Controlling Spam Email With the Proofpoint Filter

Last Update: 3/6/07

Important Note: For Proofpoint to work, your email client must display HTML. Webmail does this by default. Outlook Express and Outlook can be configured for HTML. See the instructions for Outlook Express or Outlook.

You will receive two digest emails every day (6:00 am and 4:00 pm). Each email will contain a list of spam quarantined since the last digest. The digest will go into your Spam_Trashcan folder if you have one. Otherwise it will go into your inbox. (If you have no spam, you will not get a digest.) Digests in the Spam_Trashcan will be deleted after 14 days. Recommend users scan each digest for email incorrectly identified as spam.

Accessing Proofpoint

1. Check your email and look for a message from proofpoint-pps@uccs.edu with a subject of "End User Digest." Proofpoint scores each email. Messages above 50 are considered spam and go into quarantine.

Screen Capture
  • Account management actions:
    • Request New End User Digest - Request a new digest email containing all messages placed in the quarantine since the last digest.
    • Request Safe/Blocked Senders List - Request an email listing of your personal safe/blocked senders.
    • Manage My Account - Opens a new browser window allowing access to your account options. (Allows you to add or delete safe and blocked senders.)
  • Message management actions (to the left of each quarantined email listed):
    • Release - Click this link if the email was erroneously trapped as spam. The quarantined message will be delivered to your Inbox.
    • Safelist - Same as above except the sender is added to your personal safe list so future email from this sender will not be trapped.
    • Not Spam - Notifies the system that the message is not spam to help "train" the filter so that similar messages will not be sent to quarantine. (Release and Safelist only apply to your account and will not notify the system. You may want to click on Not Spam in addition to Release or Safelist.)

Manage My Account

Screen Capture
2. Click on Lists at the bottom left. (It will open a new window in a few seconds.)
Screen Capture
3. To add a safe sender, click the New icon above the Lists. Enter the new email address and click the Save button.
Screen Capture
4. To delete a safe sender, click to place a checkmark in the box to the left of the sender's email address. Then click the Delete icon.
Screen Capture
5. To access the blocked senders, click on the Blocked Senders List under Lists. The add or delete a sender, follow the instructions in steps 3 and 4.