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IT Help Desk

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Getting Started with Campus Technology Hardware/Software Specifications Policies and Procedures Software Purchases Hardware Purchases Energy Saving Guidelines
Computer and Network Security
Information Privacy and Security Updating Microsoft Windows Updating Macintosh OS-10 Updating Microsoft Office Install Anti-Virus Software Install Anti-Spyware Software Selecting Strong Passwords Backing Up Your Important Files Secure Clients to protect your data
Connect to the Campus Network
Information About Accounts and Servers Network Connectivity From On Campus Network Connectivity From Off Campus
Using the Campus Email
Configuring Email Clients Campus Mailing Lists Create Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting a Auto-Reply (Vacation Message) Writing Rules to Sort Email
Help for Specific Applications
Library Periodicals and Journals Access Access to Secure File Storage/Access Wireless Access Dormitory Computers Printing PowerPoint Presentations CyberClass WebCT eCompanion and eCollege SIS (Student Information System)
The Web
Web Page Creation Using VPN (Virtual Private Networking) Using FTP (File Transfer Protocol) Using the Campus Logo
Computer Labs
Finding a Computer Lab IT Lab Guidelines Excel Centers
Media Equipment
Loans Assistance and Repair
Requests and Forms
Admin Share Request Data Processing Request FrontPage Account Request IT Account Request IT Folder Copy Request Port Repair/Install Student Employment Application Student Liability Form for Equipment Webmail Mailing Lists
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Computer Software For Personal Use

  • Students will probably need Microsoft Office for their university work. We recommend the Standard Edition which includes Word, Excel, PowerPoint, and Outlook. There is also a Professional Edition which includes Publisher and Access for an additional cost. Both editions are available from the following website. This is a new site. If you need assistance, please contact the Help Desk at 262-3536.
  • Staff and faculty will also want Microsoft Office. If you do university work on your home computer, you may be eligible to install Office at no additonal cost. Click the link below for more information. If this isn't appropriate, staff and faculty are also eligible to purchase academic versions at the UCCS Bookstore or elsewhere.
  • Other software may be downloaded for free. Check the following website.
  • Always check for academic versions for any other software you may need. Many companies offer these versions at substantial discounts.
  • All systems will also need antivirus software. Click the link below for additional information and instructions.
  • We recommend anti-spyware software be installed on all computer systems. Click the link below for for additional information and instructions.