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IT Help Desk


I forgot my password. What can I do?

  • Password changes must be done in person.  You can get your password changed at 3 different locations on campus:
    • Help Desk (M–F 8:00 am – 5:00 pm)
    • Columbine Hall Computer Lab (M–F 8:00 am – 10:00 pm, Saturday 8:00 am – 5:00 pm)

    Go to one of these locations with your Student ID and we will reset your password. 

What is the UCCS Default Password?

  • New staff, faculty, and students are set to Mmm####N where:
    • Mmm = birthmonth (e.g. January = Jan, February = Feb)
    •  #### = last 4 digits of student ID number (employee ID number for staff and faculty)
    • N = first initial of last name
    • Upper and lowercase where indicated

How Do I Change My Password?

  • You must be connected to the internet.  This link will work both on and off campus. 
  • Passwords expire every 90 days and must be changed
    • (This does NOT affect EAS servers WebCT, eCompanion, or eCollege).
  • To change the WebCT password:
    • Log into WebCT.
    • Click the Change Password link
    • Type in your old password and new password twice
    • Click the Update Password link.
  • To change the eCompanion/eCollege password:
    • Log in
    • Click the User Profile tab at the top of the page
    • Enter your new password twice
    • Click the Update Your Profile button

UCCS Password Requirements

  • The following rules must be used in selecting a new IT password.
  • Must Meet All 4 Requirements:
    • At least 8 characters long
    • lowercase
    • UPPERcase
    • Numbers  0123456789
  • CANNOT CONTAIN:
    • Previous Password
    • Your First or Last name
    • Your User name
    • It is best not to use special characters * @ # % & = : ; " ' ? / \ or a space
  • Example Passwords:
    • Took5Finals
    • WoWis4nerds               
    • crashed3Macs 
    • Here7Years
    • UCCS1rocks

What Systems Does My IT Password Work With?     

IT username and password

















   

   




WebCT passwords are set to same IT default when created. The WebCT database is reloaded each semester. Therefore, the passwords return to default at the beginning of each semester.

eCompanion and eCollege user names are your student ID number. The default password is UCCS (capitalized).