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IT Help Desk

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Faculty/Staff
Password Help Equipment Checkout Using Campus E-mail Hardware/Software Purchasing WebCT Login CyberClass Login
Computer and Network Security
Information Privacy and Security Updating Microsoft Windows Updating Mac OS X Updating Microsoft Office Install Anti-Virus Software Install Anti-Spyware Software Selecting Strong Passwords Backing Up Your Important Files
Connect to the Campus Network
Information About Accounts and Servers Network Connectivity From On Campus Network Connectivity From Off Campus
Using the Campus Email
Configuring Email Clients Campus Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting an Auto-Reply (Vacation Message) Writing Rules to Sort Email
Help for Specific Applications
Library Periodicals and Journals Access Access to Secure File Storage/Access Printing PowerPoint Presentations
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Requests and Forms
Admin Share Request Computer Build Sheet Data Processing Request IT Account Request IT Folder Copy Request Printer Share Request Port Repair/Install Student Employment Application Student Liability Form for Equipment Webmail Mailing Lists
IT Policies Helpful Hints Contact Us

Computer Software For University-Owned Computers

  • The Information Technology Department has site licenses for Microsoft Windows, Microsoft Office, and Symantec Endpoint Protection. The IT Help Desk will install these on any university-purchased computer at no cost to the departments. These site licenses do not extend to personally-owned computers.
  • Other Microsoft software for university-owned computers can be purchased from Software Spectrum at a substantial discount. Contact the Help Desk for the contact information. The Help Desk can install the software once purchased.
  • Adobe software for university-owned computers can be purchased through IT at a substantial discount. A license is required for each product for each computer. A speedtype is required. Contact Chris Wiggins at 255-3826. The Help Desk can install the software once purchased.
  • For SPSS or SAS licenses, email sitelic@colorado.edu. The Help Desk can install the software once purchased.
  • Someone should maintain the software invoices/licenses for your computer. This is important as they are needed if it's ever necessary to reload it onto the computer. If you're unable to provide the necessary documentation, you'll be required to repurchase it before IT is allowed to reinstall it.
  • Other software may be downloaded for free. Check the following websites.
  • Contact the IT Help Desk at 255-3536 for further information on purchasing software.