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IT Help Desk

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Getting Started with Campus Technology Hardware/Software Specifications Policies and Procedures Software Purchases Hardware Purchases Energy Saving Guidelines
Computer and Network Security
Information Privacy and Security Updating Microsoft Windows Updating Macintosh OS-10 Updating Microsoft Office Install Anti-Virus Software Install Anti-Spyware Software Selecting Strong Passwords Backing Up Your Important Files Secure Clients to protect your data
Connect to the Campus Network
Information About Accounts and Servers Network Connectivity From On Campus Network Connectivity From Off Campus
Using the Campus Email
Configuring Email Clients Campus Mailing Lists Create Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting a Auto-Reply (Vacation Message) Writing Rules to Sort Email
Help for Specific Applications
Library Periodicals and Journals Access Access to Secure File Storage/Access Wireless Access Dormitory Computers Printing PowerPoint Presentations CyberClass WebCT eCompanion and eCollege SIS (Student Information System)
The Web
Web Page Creation Using VPN (Virtual Private Networking) Using FTP (File Transfer Protocol) Using the Campus Logo
Computer Labs
Finding a Computer Lab IT Lab Policies and Procedures Excel Centers
Media Equipment
Loans Assistance and Repair
Requests and Forms
Admin Share Request Data Processing Request FrontPage Account Request IT Account Request IT Folder Copy Request Port Repair/Install Student Employment Application Student Liability Form for Equipment Webmail Mailing Lists
Important News! Helpful Hints Contact Us IT Home

Computer and Network Security

  • Computer Clean-Up and Safety Suggestions

    • Suggestions for keeping your computer running well.

  • Information Privacy and Security Campaign

    • To ensure we are taking the right measures to protect information, five new administrative policies went into effect this year. The policies establish the responsibilities of all employees to protect the information they handle

  • Updating Microsoft Windows

    • To help protect your computer, it's necessary to install Windows operating system updates from Microsoft

  • Updating Macintosh OS-10

    • To help protect your computer, it's necessary to install Macintosh operating system updates from Apple

  • Updating Microsoft Office

    • If you run Microsoft Office, it's necessary to install security updates from Microsoft

  • Install Anti-Virus Software

    • Anti-virus software is a necessary security component for every computer. IT provides anti-virus software to be installed on all UCCS faculty, staff, and dorm students at no cost

  • Install Anti-Spyware Software

    • Free software to prevent the spyware from taking control of your computer

  • Selecting Strong Passwords

    • Picking a password that is easy to remember but difficult to break plus instructions on changing these passwords regularly

  • Backing Up Your Important Files

    • Computer users need to back up their data files regularly. Mistakes can be made or computers can crash without warning resulting in permanent data loss. Each staff, faculty, and student has dedicated space on an IT server for this purpose.

  • Use Secure Clients - encrypt your password and data

    • Access to the Student Information System, Acard reallocation, and secure FTP (SSH)