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IT Help Desk

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IT Policies Helpful Hints Contact Us

Media Equipment Assistance and Repair

  • The IT Department provides media equipment for much of the campus. To get repairs or assistance, please contact the appropriate people.
    • TV carts, overhead projectors, and slide projectors in Breckenridge, Cragmor Hall, Eagle Rock, Engineering Building, Science Building, Ulrich House, University Center, and University Hall: contact the Help Desk. This includes reservations, bulb replacement, and other repairs. (Some projectors belong to other departments. If you're unsure, call the Help Desk.)
    • Smart room equipment (usually with podiums) in Breckenridge, Columbine Hall, Cragmor Hall, Science Building, University Center, and University Hall (see room list below): contact Tech Support. This includes training and keys for access as well as repairs. (IT supports the computers and network in the Geo Lab (COH 329) but not the printing function.)
    • Computerized rooms and the Open Lab in Columbine (see room list below): contact Tech Support.
    • Open Lab, Multimedia Lab, and Group Study Rooms in the Library: contact the Assistance Desk.
    • Media equipment checked out by the Library Circulation Desk: return the equipment to the Help Desk if it isn't functioning properly.
  • Breckenridge:
    • Smart Rooms: 5106 and 5113
  • Columbine Hall:
    • Smart Rooms: 103, 114, 115, 116, 117, 127, 128, 132, 135, 136, 214, 216, 317, 322, 323, 324, 325, 329, 333, and 334
    • Computerized Rooms: 209, 220, 221, 223, 224, 229, and 230
    • Open Lab: 231
  • Cragmor Hall:
    • Smart Rooms: 006 (no podium) and 008
  • Science Building:
    • Smart Rooms: 186, 188, 191, 192, 221 (auditorium), 244, and 249
  • University Center:
    • Smart Rooms: 116A, 116B, 122, and 126
  • University Hall:
    • Smart Rooms: 109, 132, 133, 140, 141, 165, 168, and 216
  • Contacts:
    • Help Desk: call 255-3536
    • 8 am-5 pm Monday-Friday
    • Closed staff holidays
    • Tech Support: call 255-4963
    • 8 am-10 pm Monday-Friday, 8 am-5 pm Saturday during semesters
    • Normally closed staff holidays and breaks between semesters
    • Assistance Desk: call 255-3422
    • Follows Library hours