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IT Help Desk

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Getting Started with Campus Technology Hardware/Software Specifications Policies and Procedures Software Purchases Hardware Purchases Energy Saving Guidelines
Computer and Network Security
Information Privacy and Security Updating Microsoft Windows Updating Macintosh OS-10 Updating Microsoft Office Install Anti-Virus Software Install Anti-Spyware Software Selecting Strong Passwords Backing Up Your Important Files Secure Clients to protect your data
Connect to the Campus Network
Information About Accounts and Servers Network Connectivity From On Campus Network Connectivity From Off Campus
Using the Campus Email
Configuring Email Clients Campus Mailing Lists Create Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting a Auto-Reply (Vacation Message) Writing Rules to Sort Email
Help for Specific Applications
Library Periodicals and Journals Access Access to Secure File Storage/Access Wireless Access Dormitory Computers Printing PowerPoint Presentations CyberClass WebCT eCompanion and eCollege SIS (Student Information System)
The Web
Web Page Creation Using VPN (Virtual Private Networking) Using FTP (File Transfer Protocol) Using the Campus Logo
Computer Labs
Finding a Computer Lab IT Lab Guidelines Excel Centers
Media Equipment
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Requests and Forms
Admin Share Request Data Processing Request FrontPage Account Request IT Account Request IT Folder Copy Request Port Repair/Install Student Employment Application Student Liability Form for Equipment Webmail Mailing Lists
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Secure File Storage/Access

  • All students, staff, and faculty are given secure data storage. Students get 700 megabytes on excelsior.uccs.edu; staff and faculty get 1 gigabyte on enterprise.uccs.edu. These servers are backed up regularly to prevent data loss.
  • Another advantage to storing your data here is the ability to access that data from multiple locations on campus and your home without carrying disks back and forth. In order to keep the access secure, you're required to log in. At home, you'll need virtual private networking (VPN). You can find the instructions for configuring VPN by clicking the link below.
  • After connecting to the network from a location on campus (including the dorms) or through VPN, click the Start button and select Run. Type the following and click the OK button.
    • Faculty: \\enterprise\faculty
    • Staff: \\enterprise\staff
    • Student: \\excelsior\students
  • You may be required to enter your username and password. Navigate to the username you're seeking. (Student folders are separated by their first initial.)
  • All accounts have a Data folder for your personal data and is accessible only by you. If you need to sort your documents, create folders within the Data folder.
  • Staff and faculty also have Inbox and Outbox folders. These are typically used to receive homework (Inbox) and give assignments (Outbox). The Inbox will allow others to put documents into the folder, but cannot access other documents in the folder. The Outbox will allow others to copy documents from it, but they cannot alter them. If you need to sort your documents (maybe for different classes), create folders within these folders.
  • Important - Do NOT drag and drop documents into these folders. You will drag the security with the document. For example, if you drag a document from the Outbox to your Data folder, it may still be accessible to everyone. Always copy and paste documents.
  • Remember there is no trashcan in these folders. If you delete a document, it's gone forever.