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IT Help Desk

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Configuring Email Clients Campus Mailing Lists Create Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting a Auto-Reply (Vacation Message) Writing Rules to Sort Email
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Important News! Helpful Hints Contact Us IT Home

UCCS Computer Accounts and Servers

  • The following servers are maintained by the UCCS Information Technology (IT) Department.
    • Enterprise - NT server for storage of faculty and staff files
    • Excelsior - NT server for storage of student files
    • Voyager - NT server for virtual private networking (VPN) access to Enterprise and Excelsior
    • Transporter - NT server for VPN access to the UCCS Library databases
    • Webmail/Brain - Unix server for email and (www) websites
    • FrontPage - NT server for FrontPage (web) websites
    • CyberClass = NT server CyberClass accounts
    • WebCT - NT server for WebCT accounts
  • Questions of these accounts should be directed to the IT Help Desk at 719-262-3536 or Email. All of these servers use the same username and password initially for access. The initial password is MmmssssL where:
    • Mmm = first 3 letters of your birthmonth
    • ssss = last 4 digits of your student ID number (last 4 of employee ID number for staff/faculty)
    • L = first letter of last name
    • (The first and last letters are capitalized.)
  • The first time you log into the computer on campus or through VPN, you'll be asked to change your password. The FrontPage, CyberClass, and WebCT passwords are not affected by this change. Click on the link below for information on changing these passwords as well as additional information on passwords.
  • The IT accounts (except for WebCT) are created automatically. For students, following initial class registration. For staff/faculty, following entry into the payroll database by Personnel. Usernames are typically the first initial of the first name followed by the first 7 characters of the last name. If that account already exists, the 8th character (if any) is deleted and a number added. Hyphens and apostrophes are ignored. If you cannot figure out your username, contact the Help Desk at 719-262-3536.
  • The IT accounts are deleted when no longer required for university business.
    • Student accounts are deleted approximately a year after their last class registration
    • Faculty accounts are deleted after approximately 2 years
    • Staff accounts are deleted the same day they leave the university
    • Exception: Faculty and staff that retire from UCCS may keep their email accounts indefinitely
  • WebCT accounts are created for students when they enroll for an on-line class requiring WebCT. They are re-created each semester as necessary. (The password is reset to the default each semester.)
  • eCompanion or eCollege accounts are created for students in other on-line classes. These servers are not maintained by the IT Department.
    • eCompanion (Beth-El) - Contact Jackie Crouch
    • eCompanion (other) - Contact TLC or 719-262-4872
    • eCollege - Contact eCollege or 888-884-7325
  • The username for eCompanion and eCollege is your student ID number. The initial password is UCCS (capital letters).