UNIVERSITY OF COLORADO AT
COLORADO SPRINGS
PRODUCTION MANAGEMENT (OPTM 300)
Fall 2008
PRODUCTION AND OPERATIONS MANAGEMENT
PROFESSOR: Richard Discenza, Ph.D.
(tel. 262-3309, fax 262-3494,
email:
rdiscenz@uccs.edu)
OFFICE HOURS: Wednesday
1:00-4:00 or by appointment, Dwire Hall Room 320
TEXTBOOKS: Introduction to Operations and Supply Chain Management, (2008) Second
Edition, by
C.C. Bozarth & R.B. Handfield,
Upper Saddle River, New Jersey: Pearson
Education, Inc. ISBN 13:
978-0-13-179103-9
The Goal, 3
nd Revised edition by Eliyahu M. Goldratt, (North River Press, 2004), ISBN
0 – 88427 – 178 - 1
COURSE DESCRIPTION: An introduction to the design and analysis of
production systems
in manufacturing, service and public organizations. Topics include
facility layout, production
and inventory planning,
quality control, simulation, linear programming Theory of Constraints,
and how supply chain
management fits into the functioning of the organization. It covers both
qualitative and quantitative
aspects of production and operations management. The specific
areas covered are as shown in
the attached syllabus.
COURSE OBJECTIVES: This
course focuses on the design, operation and control of
productive systems. The
objectives of the course are as follows:
1. To increase our
understanding of the problems and opportunities faced by the operations
manager in manufacturing and
in service organizations.
2. To develop an ability to
apply operations management concepts in a variety of settings.
3. To develop an understanding
of operations and supply chain techniques in order to be able to
evaluate recommendations made
by technical specialists in the field.
In general, we will examine OM
problems from the perspective of the chief production manager
of a business organization.
However, students are encouraged to analyze the course material
from the perspective of their
own business specialties as well.
COURSE REQUIREMENTS:
| 200 |
2 |
| The Goal Quizzes (3) |
150 |
| Homework |
200 |
| Special Assignment |
200 |
| Attendance/Participation |
50 |
| TOTAL |
1000 |
At each exam, the student is
allowed to bring an electronic calculator and a resource sheet (one
half of an 8-1/2" x 11" sheet
of paper). Use of other students resource sheets and calculators is
not permitted during exams.
POLICIES AND COURSE
CONDUCT:
Homework: Problems will be
assigned periodically throughout the session ( see Syllabus). They
are due at the beginning of
the class period after the chapter is covered. Assigned
problems will be discussed
during the class period they are due. Homework will be
graded and returned the
following week.
| Grade |
Score |
| Excellent(+) |
4 |
| Satisfactory(S) |
3 |
| Unsatisfactory(U) |
2 |
| Late (satisfactory or better)(L) |
1 |
| [Accepted until 12/11/08 @
4:30] |
(a) Attendance
There is an attendance policy
for this course that applies to all students. If you
miss a class, it is your
responsibility to obtain notes and assignments from one of your
classmates or to contact me.
Attendance in this course is
treated similar to attendance in the workplace (although more
leniently):
(1) Attendance means you are
expected to be
at class on time and stay for the entire
class
(2) It is your responsibility
to make sure that your name is checked off the weekly class
attendance sheet
(3) If you have a valid excuse
for missing class (e.g. illness) then you must contact the
instructor in person or by
phone within 24 hours of the class session to obtain an
excused absence - email or a
note are not acceptable means of communication.
You are allowed 2 absences in
the course (this includes an entire class or a portion of a
class). Any absences greater
than 2 will result in a decrease in your final course grade.
For example, 3 absences means
a decrease of a final course grade of an A to an A-, 4
absences from an A to a B+, 5
absences from an A to a B, etc.
Missed Examinations: If you
have an “excused absence,” (e.g. physician’s statement ), prior to
scheduled exam, arrangements
must be made with the instructor. Missing the Midterm
examination without an
acceptable excuse will result in a “zero” score on the Midterm. If
you miss the Final examination
and have an excused absence, you must then take a
makeup exam.
Behavior during Exams: Any
student behaving in ways not normally acceptable during
an examination, will receive
an immediate “F” for the course, and the Dean of the
College of Business will be
requested to take disciplinary action in the matter.
5. Incomplete Grades (IF)
and Drops/Withdrawals:University and College of Business
policies on IFs and
drops/withdrawals will be followed in this class. They are as follows:
- IFs are to be used only when
illness or other unexpected documentable circumstances
that are beyond the student’s
control occurs, and
- A substantial portion of the
course has been satisfactorily completed. For purposes of
determining “substantial
portion” for this course, you must have taken the first 2
exams and turned in all of the
required assignments. If circumstances arise before the
date which will keep you from
satisfactorily completing the course, you should drop
the course.
- In order to remove the IF,
you and I will determine the work to be completed and the
completion deadline.
- Students with an IF will not be allowed to sit in the class in a subsequent semester
without registering for the
course.
- An IF will automatically
convert to an F one calendar year after the IF is given.
- After September 19th,
the instructor must approve a DROP. Drops will be given to any
student wishing to drop for
any reason.
- After October 31st,
courses may not be dropped unless there are circumstances, which are
clearly beyond the student’s
control and must be approved by the Dean’s office.
Drops will not be permitted
simply to avoid a low grade.
- Drops and IFs will not be approved after the date the final exam is given.
6. Reasonable
Accommodations: Students with a disability who require special
accommodations must provide a
letter of accommodation from Disability Services (MH
105, Phone: 262-3354) within
the
first two weeks of the semester.
7. Class Interruptions: <see complete details on the website. > These include late arrivals
early departures from class,
disruptive behavior (cell phones & leaving early for breaks.)
College of Business Mission Statement
Vision
To be the College of Business
of choice for those who are committed to excellence in education,
scholarship, and life-long
learning in the markets we serve.
Mission
The mission of the College of
Business is to build futures. To achieve this mission, we will:
- Provide an innovative,
learner-focused education of superior quality and value that integrates
theory and practice;
- Cultivate strong
partnerships;
- Create and disseminate
knowledge through excellent teaching and nationally recognized
publications; and
- Motivate students, faculty,
and staff to achieve their potential, be principled professionals
and positively impact the
organizations and communities in which they work.
Core Values
Student Success
- Student success is paramount
to our thinking, teaching, programs, and processes and is the
key to our success.
Excellence, Integrity, and Professionalism
- We commit to creating
quality and value as hallmarks of the College, to living our ideals, to
treating others with respect,
and to working collaboratively for the best interests of the
College and University.
Building Lasting Relationships
- We will establish and
maintain mutually beneficial relationships with all of those individuals
and organizations who have an
interest in our success.
OPTM 300
Fundamentals
of Operations Management
Fall 2008
TENTATIVE
SYLLABUS
Week |
Date |
Chapter |
Topic |
Reading
Sections |
Text
Assignment Pages |
Problems
(Due the following Week) |
1 |
8/27 |
1 |
Class Introduction
Introduction to Operations Management & Supply Chain
Management
Freidman’s The World is Flat |
1.1, 1.2, 1.3
|
|
|
2 |
9/4 |
2 |
Operations and Supply Chain Strategies |
2.1-2.3 |
39,40 |
2,4 |
3 |
9/11 |
3 |
Business Processes |
3.1-3.6 |
77-78 |
3,6,8,10 |
4 |
9/18 |
4 |
Managing Quality
ISO 9000 |
4.1-4.5 skip pp. 104-107 |
115-117 |
6,12,14,19 |
5 |
9/25 |
7 |
Process Choice and Layout Decisions in Manufacturing
and Services
GOAL QUIZ #1, chapters 1-15 |
7.1-7.4 |
208-209 |
2,6,9
Draw graph |
6 |
10/2 |
8 |
Managing Capacity |
8.1-8.3
pp. 235-240 |
243 |
2,6,7
|
7 |
10/9 |
8 |
Managing Capacity cont. |
8.4 + handout |
244-245 |
14,16,18,19,20– due in week 9 |
8 |
10/16 |
|
Midterm Exam
Chapters 1,2,3,4,7,8 minus learning curves |
|
|
|
9 |
10/23 |
11 |
Sourcing Decisions and Purchasing |
10.1-10.6 |
335-336
357 |
1,2,3
2
|
10 |
10/30 |
12 |
Logistics
GOAL QUIZ #2, chapters 16-30 |
12.1-12.4 |
396-397 |
12 |
11 |
11/6 |
13 |
Sales and Operations Planning (Aggregate Planning) |
13.1-13.6 |
430-431 |
6,7
Modify Table Headings |
12
|
11/13 |
15 |
Managing Production Across the Supply Chain |
15.1-15.4 |
506-511 |
5,8,9,10,15 |
13 |
11/20 |
14 |
Managing Inventory Throughout the Supply Chain |
14.1-14.3 14.5-14.6 skip pp. 426-428,
452-458 |
467 |
4,5,6,9,10 |
| |
|
|
THANKSGIVING HOLIDAY |
Supply Chain paper due 11/24/08 @5:00pm |
|
|
14 |
12/4 |
16 |
JIT / Lean Production
GOAL QUIZ #3, chapters 31-40 |
16.1-16.3 |
545-546 |
2,5,6 |
15 |
12/11 |
15S |
Managing Information
Supply Chain Information Systems
Technologies Across the Supply Chain |
155.1-155.4 |
|
|
16 |
12/18 |
|
Final Exam
Chapters 8,10,11,12,13,14,15,16 |
|
|
|
USE
THE FOLLOWING URL FOR THE COURSE WEBSITE:
http://www.uccs.edu/faculty/rdiscenz Once in the site
click on OPTM 300 for a syllabus
and/or information about changes related to the
course such as weather, emergency situations, etc.
Special Assignment
Subject: Supply Chain Management
Length of Paper: 3-4 Pages double spaced (10 or 11 New Times Roman Font). Plus a
title page
Due:
All papers must be submitted to Prof. Discenza’s Turn It In account for the OPTM
300 class. More details will be given in class.
Please be advised that Turn It In is a plagiarism prevention tool (not a
plagiarism detection tool). In other words, the goal is to prevent plagiarism in
the first place and not actually catch students cheating. To this end, students
can “pre-submit” their paper as many times as they wish prior to their official
submission (once every 24 hours). Each submission generates an Originality
Report that identifies any unoriginal content in a paper and tells where the
content was taken from. This includes papers that were submitted in prior
semesters.
Note:
Late papers will be reduced 20 points for each 24 hour period of delay
Assignment:
Give a brief description of their supply chain.
-
Who are their suppliers? (Company names and country)
-
Who does their logistics/transportation? (Company names and country)
-
Who does their warehousing or storage? (Company names and country)
-
How do they sell their products? (Retail, Wholesale, Internet, Mail Order)
Include information about the companies they use as suppliers and the country
these suppliers are
located in.
Provide a list of all the references used: hint: use the same format for your
references as those in
the
course text.
- If the reference is a book provide Name, Author, Publisher and publishing date.
- If the reference is from the web provide URL, Name of Site, Date of Website,
Page Heading, and Webmaster e-mail.
- If the reference is a magazine or journal provide Publication Name, Issue number
and/or Date,
Article Name, Author/s, Page/s, Number.
For
the best results your paper should be organized in the following manner:
- Introduction: discusses the nature, purpose, and objective(s) of the paper.
Briefly describe the organization/subdivision that you will be discussing.
-
Discussion and assessment: This includes the information described in assignment
section above
-
Wrap up and conclusions: summarize your major points and comment on what you learned about supply chain management in the organization you investigated.
Student
Name:__________________________________________ Section:__________
Student
ID (last four digits):__________________ Category:
Water:_______Land:_______Mining____
Grading
Criteria
Production Management 300
Production and Operations
Management
Special Assignment
Paper
Inadequate
Adequate .
Poor Fair Good Excellent
| 1. Title Page with name and section |
4 |
6 |
8 |
10 |
| 2. Sentence / Paragraph Structure |
8 |
12 |
16 |
20 |
| 3. Punctuation /Grammar / Spelling |
8 |
12 |
16 |
20 |
| 4. Introduction |
12 |
18 |
24 |
30 |
| 5. Source Materials |
12 |
18 |
24 |
30 |
| 6. Discussion and Assessment |
10 |
20 |
30 |
40 |
| 7. Wrap-up and conclusions |
12 |
18 |
24 |
30 |
| 8. Overall Evaluation |
8 |
12 |
16 |
20 |
(Organization, appearance, and comparison with
other papers)
Bozarth/Handfield
Answers to Selected Problems
Chapter 2
2. a.
b. McAdoo
c.
d.
4. Supplier 1
value index = 72
Chapter 3
1. a. 2004 productivity = 46.75
b. 2004 productivity = 62.73
c. 2004 productivity = 26.79
6. a. efficiency =
62.5%
b. 70.3%
8. a. mushroom =
25%
Rollercoaster = 11.11%
b. % value
added time = 33%
10. a. Percent
value-added time 100%
b. Lost orders
will remain the same
Chapter 4
6. Cp = .667
12. UCLx =
203.24, LCLx = 196.76 UCLr = 20.64, LCLr = 3.36
14.a. UCLx =
4.613, LCLx = 3.654 UCLr = 1.498, LCLr = 0.0
b. Yes, explain
why it might not meet customer needs.
19. a. UTL = 102
mg, LTL = 98 mg.
b. Cp = 2.6667
c. Cp =
2.000
Chapter 7
2. IT = 30 seconds
PI = 15%
ED = 85%
6. note: task is in
the book (takt)
a. task time =
288 seconds
3 workstations
b.
c. IT = 58
seconds, PI = 8.13%
d. maximum/day
= 112 pumps
9. a. 120 possible
arrangements
b. Grand
total = 7800 answers will vary.
c.
Chapter 8
2. a. Option 1 @ 25,000 = TC = $550,000
Option 1 @ 75,000 = TC = $650,000
Option 2 @ 25,000 = TC = $350,000
Option 2 @ 75,000 = TC = $850,000
b.
c. 50,000 units
6. a. BEP = 29.2
b. 211.54 units
c. In house,
why?
7. a.
b. EV high
paying job = $33,750
Chapter 8 Second Half
14. a. 75%
b. 8.61 or 9
c.

= 91.44 seconds
16. a. Estimated
learning curve = 80% Time to complete the 6
th job = 2.81 [using
the table]
b. Next 5
jobs = 15.17 weeks
18. High capacity BEP
jobs = 105 max jobs = 300
Medium capacity
BEP jobs = 78.75 max jobs = 225
Low capacity
BEP jobs = 52.5 max jobs = 150
19. High capacity
High Demand 117,000
Low capacity
low demand 40,500
20. Option: medium capacity
Chapter 10
1. Switch to Conan
2. a. In sourcing $ / unit = $0.1815
Outsourcing $ / unit = $0.1157
b. In sourcing total cost = $0.1682
c.
3. a. Total
savings = $10,400
Chapter 11
2. Profit margin
= 16%, ROA = 103%
Chapter 12
12. Minimum shipping
cost = $2200.
Chapter 13
7. See text for
the solutions pp. 404 & 405.
Chapter 14
4. 113 tins
5. 97 tins
6. 45.5 average inventory level
9. ROP = 125
10. ROP = 95
Chapter 15
2.
a. 20
b. 2880 units
c. 14.4 hours of material in inventory
5. a. 132 cards
b. 44 hours of work
c. 132 cards, inventory stays the same
6. Partial answer is given in the book
STUDENT PROFILE
Productions/Operation
Management Section #
________
Name
_______________________________________UCCS ID#_____________________
Address
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Phone @ Work
___________________ @ Home ______________ Cell _____________
UCCS email/Internet address (
please print clearly)________________________________
Undergraduate Work (what,
where, when)
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Other
Training/Education/Certifications (what, where, when)
_______________________________________________________________________
_______________________________________________________________________
Prerequisites or Preparatory
Courses
All students must have
successfully completed the following courses prior to enrolling in OPTM
300. Please indicate the
semester, course name and number, and college/university you took:
ACCT 201
_________________________________________________________________
ACCT 202
_________________________________________________________________
QUAN 201
________________________________________________________________
Work Experience
Full-time _______________________________________________________________
Part-time
_______________________________________________________________
_______________________________________________________________________
rofessional Expectations ____________________________________________________
Other Comments ___________________________________________________________
_________________________________________________________________________________________