Donald G. Gardner, Ph.D

Donald G. Gardner's Home All Business Faculty VITA

Education

• Ph.D. 1981 Purdue University, West Lafayette, Indiana
  Major Area: Organizational Behavior
  Minor Areas: Human Resource Management, Organization Development
• B.S. 1977 Carroll College, Waukesha, Wisconsin
  Majors: Biology, Psychology

Professional Experience

2005-Present	Professor of Management and Organization, University of Colorado at Colorado Springs
2002-2005	Professor of Management and Organization, and Department Chair, University of Colorado at Colorado Springs.
2000-2002	Establishment Professor of Management and Head ("Dean"), School of Business, James Cook University, Townsville, Queensland, Australia (on leave from UCCS).
1997-1999	Associate Dean, College of Business and Administration, and Director of Distance Education MBA Program, University of Colorado at Colorado Springs.
1996 (Aug.-Nov.)	Visiting Professor of Management, Australian Graduate School of Management, University of New South Wales, Sydney, Australia.
1990-2000	Professor of Management and Organization, and Department Chair (1992-2000), University of Colorado at Colorado Springs.
1986-1990	Associate Professor of Management and Organization, University of Colorado at Colorado Springs.
1984 1986	Visiting Assistant Research Professor, School of Business, University of Wisconsin Madison.
1985	Associate Professor of Management and Organization, University of Colorado at Colorado Springs (promoted in absentia).
1981 1984	Assistant Professor of Management and Organization, University of Colorado at Colorado Springs.
1980 1981	David Ross Fellow, Purdue University.
1979 1980	Instructor, Personnel Management, Krannert Graduate School of Management, Purdue University.
1979	Co Instructor, Introduction to Administrative Decision Making, Krannert Graduate School of Management, Purdue University.
1978 1979	Research Assistant, Information Privacy Research Center, Purdue University.
1977 1978	Research Assistant, Frye/Joure and Associates (management consultants), Memphis, Tennessee.
1976 1977	Research/Teaching Assistant, Department of Psychology, Carroll College.

Refereed Publications

• Gardner, D. G. , Huang, G., Pierce, J. L., Niu, X., & Lee, C. L. (2010). Organization-based self-esteem: relationships with psychological contracts and perceived employment opportunities. In Best Papers Proceedings of the Academy of Management.
• Gardner, D. G., & Pierce, J. L. (2009). The core self-evaluation scale: Further construct validation evidence. Educational and Psychological Measurement, 70, 291–304
• Gardner, D. G., & Pierce, J. L. (2009). Effects of personality and job design on organization-based self-esteem. Journal of Managerial Psychology 24, 392-409.
• Deadrick, D. L., & Gardner, D. G. (2008). Maximal and typical measures of job performance: An analysis of performance variability over time. Human Resource Management Review, 18, 133-145.
• Gardner, D. G., & Deadrick, D. L. (2008). Underprediction of performance for US minorities using cognitive ability measures. Equal Opportunities International, 27, 455-464.
• Gardner, D. G., Van Dyne, L., & Pierce, J. L. (2004). The effects of pay level on organization-based self-esteem and performance: a field investigation. Journal of Occupational and Organizational Psychology, 77, 1-16.
• Pierce, J. L., & Gardner, D. G. (2004). Self-esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of Management, 30, 591-622.
• Gardner, D. G., & Pierce, J. L. (2001). Organization-based self-esteem, generalized self-efficacy, and affective reactions to the workplace: An empirical re-examination. Journal of Management Systems, 13(4), 31-48.
• Deadrick, D. L., & Gardner, D. G. (2000). Performance distributions: Measuring employee performance using total quality management principles. Journal of Quality Management, 4, 225-241.
• Gardner, D. G., Cummings, L. L., Dunham, R. B., & Pierce, J. L. (1998). Single-item versus multiple-item measurement scales: An empirical comparison. Educational and Psychological Measurement, 58, 898-915.
• Gardner, D. G., & Pierce, J. L. (1998). Self-esteem and self-efficacy within the organizational context: An empirical comparison. Group and Organization Management, 23, 48-70.
• Deadrick, D. L., & Gardner, D. G. (1997). Distributional ratings of performance levels and variability: An examination of rating validity in a field setting. Group and Organization Management, 22, 317-342.
• Gardner, D. G., Discenza, R., & Dukes, R. L. (1993). The measurement of computer attitudes: An empirical comparison. Journal of Research on Computing in Education, 9, 487-507.
• Gardner, D. G., Dukes, R. L., & Discenza, R. (1993). Effects of computer use on computer attitudes and computer confidence: A causal modeling approach. Computers in Human Behavior, 9, 427-440.
• Pierce, J. L., Gardner, D. G., Dunham, R. B., & Cummings, L. L. (1993). Moderating effects of organization-based self-esteem on role condition-employee response relationships. Academy of Management Journal, 36, 271-288.
• Gardner, D. G. (1990). Task complexity effects on non-task-related movements: A test of activation theory. Organizational Behavior and Human Decision Processes, 45, 209-232.
• Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. (1989). Organization-based self-esteem: Construct definition, operationalization, and validation. Academy of Management Journal, 32, 622-648.
• Gardner, D. G., Dunham, R. B., Pierce, J. L., & Cummings, L. L. (1989). Focus of attention at work: Construct definition and empirical validation. Journal of Occupational Psychology, 62, 61-77.
• Gardner, D. G., & Discenza, R. D. (1988). Sex effects in evaluating applicant qualifications: A re-examination. Sex Roles: A Journal of Research, 18, 297-308.
• Gardner, D. G., Dunham, R. B., Cummings, L. L., & Pierce, J. L. (1987). Focus of attention at work and reactions to organizational change. Journal of Applied Behavioral Science, 23, 351-370.
• Gardner, D. G., Dunham, R. B., Cummings, L. L., & Pierce, J. L. (1987). Focus of attention at work and leader-follower relations. Journal of Occupational Behavior, 8, 277-294.
• Gardner, D. G. (1986). Activation theory and task design: An empirical test of several new predictions. Journal of Applied Psychology, 71, 411-418.
• Stone, E. F., Gueutal, H. G., Gardner, D. G., & McClure, S. L. (1983). A field experiment comparing individual's privacy related values, beliefs, and attitudes across several types of organizations. Journal of Applied Psychology, 68, 459 468.

Non-Refereed Publications

• Gardner, D. G., Pierce, J. L., & Newstrom, J. (1999). A neglected supervisory role: Building self-esteem at work. Supervision, 60(2), 9-12.
• Discenza, R., & Gardner, D. G. (1992). Improving productivity by managing for retention. Information Strategy: The Executives Journal, 8(3), 34-38.
• Warrick, D. D., Gardner, D. G., Zawacki, R. A., & Couger, J. D. (1985, April). Stress in Data Processing. Datamation, 88 92.
• Sherwood, J. J. & Gardner, D. G. (1980). A clearheaded but elitist view of survey feedback: Where have all the people gone? Journal of Applied Behavioral Science, 16, 117 120.
• Gardner, D. G., & Berger, C. J. (1980). The effects of sex stereotypes, amount of relevant information, and awareness of organizational selection practices on sex discrimination for a managerial position. Institute for Research in the Behavioral, Economic, and Management Sciences (MS. # 738), Purdue University.

Publications/Creative Works Submitted

Books and Book Chapters

• Pierce, J. L. & Gardner, D. G. (2011). A data analysis primer. In J. L. Pierce & J. W. Newstrom (eds.), Leaders and the Leadership Process: Readings, Self-assessments and Applications (6th edition (pp. 459-474). Boston: McGraw/Hill.
• Pierce, J. L., & Gardner, D. G. (2002). Management and organizational behavior: An integrated perspective. Cincinnati: Southwestern College Publishing (ISBN: 0-324-04958-7).
• Gardner, D. G., & Cummings, L. L. (1988). Activation theory and task design: Review and reconceptualization. In B. M. Staw and L. L. Cummings (Eds.), Research in Organizational Behavior (Vol. 10). Greenwich, CT: JAI Press Inc.
• French, W. L., Dittrich, J. E., Zawacki, R. A., & Gardner, D. G. (1982). Instructor's Manual for the Personnel Management Process: Cases in Human Resources Administration. Boston: Houghton, Mifflin Company.

Published Reviews

Presentations at Meetings

• Gardner, D. G. , Huang, G., Pierce, J. L., Niu, X., & Lee, C. L. (2010, August). Organization-based self-esteem: relationships with psychological contracts and perceived employment opportunities. Annual meeting of the Academy of Management, Montreal.
• Gardner, D. G., & Pierce, J. L. (2008, April). Core self-evaluations and job design as determinants of organization-based self-esteem. Annual meeting of the Society for Industrial and Organizational Psychology, San Francisco.
• Gardner, D. G., & Deadrick, D. L. (2008, April). An empirical comparison of maximal versus typical measures of performance. Annual meeting of the Society for Industrial and Organizational Psychology, San Francisco.
• Gardner, D. G., & Pierce, J. L. (2008, April). The core self-evaluation scale: further construct validation evidence. Annual meeting of the Society for Industrial and Organizational Psychology, San Francisco.
• Deadrick, D. L., & Gardner, D. G. (2008, April). New directions for research on performance. Presented with D. L. Stone and D. L. Deadrick in interactive forum entitled Emerging issues in I and O psychology research. Annual meeting of the Society for Industrial and Organizational Psychology, San Francisco.
• Gardner, D. G., & Deadrick, D. L. (2005, April). Moderating effects of race on the ability-performance relationship over time. Annual meeting of the Society for Industrial and Organizational Psychology, Los Angeles.
• Deadrick, D. L., & Gardner, D. G. (1998, February). Performance distribution assessment: Measuring employee performance using total quality management principles. Quality and Management Conference, Phoenix.
• Gardner, D. G., & Pierce, J. L. (1995, August). Self-esteem and self-efficacy within the organizational context. Annual meeting of the Academy of Management, Vancouver.
• McIntyre, S., Gardner, D. G., & Zwirlein, T. J. (1993, November). Organizational issues underlying technical software quality. Annual meeting of the Association of Management, Atlanta.
• Milliman, J. F., & Gardner, D. G. (1993, June). Antecedents and consequences of career plateauing. Annual meeting of the American Psychological Society, Chicago.
• Gardner, D. G., Pierce, J. L., Dunham, R. B., & Cummings, L. L. (1992, August). Single-item versus multiple-item measurement scales: An empirical comparison. Annual meeting of the Academy of Management, Las Vegas.
• Gardner, D. G., Stone, D. L., & Stone, E. F. (1992, June). Development of a measure of information privacy values, beliefs, attitudes, and behavior intentions. Annual meeting of the American Psychological Society, San Diego.
• Gardner, D. G., Pierce, J. L., & Dunham, R. B. (1991, August). Determinants of focus of attention at work: A causal analysis of individual differences. Annual meeting of the Academy of Management, Miami.
• Pierce, J. L., Dunham, R. B., & Gardner, D. G. (1991, August). The moderating effects of organization-based self-esteem on the role condition-performance/satisfaction relationship: A test of plasticity theory. Annual meeting of the Academy of Management, Miami.
• Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. (1991, April). Organization-based self-esteem and managerial behaviors. Annual meeting of the Midwest Academy of Management, Cincinnati.
• Gardner, D. G. (1991, April). Task complexity and non-task-related movements. Paper presented with Stone, E. F. (Chair), Ganster, D. C., Hyatt, D. E., Hurrell, J. J., & Ruddy, T. M. Individuals' reactions to job characteristics: Physiological, endocrinological, and health criteria. Annual meeting of the Society for Industrial Organizational Psychology (SIOP), St. Louis.
• Dunham, R. B., Grube, J. A., Gardner, D. G., Pierce, J. L., & Cummings, L. L. (1989, August). The development of an attitude towards change instrument. Annual meeting of the Academy of Management, Washington, D. C.
• Cummings, L. L., Pierce, J. L., Gardner, D. G., & Dunham, R. B. (1989, May). Focus of attention and problem identification. Spring 1989 TIMS/ORSA Conference, Vancouver.
• Gardner, D. G. (chair), Baker, D., Earley, P. C., Ferris, G., Freeman, G., Mitchell, T., Scott, W., & Stone, E. (1988, August). Cognitive and non-cognitive theories of work motivation: Review and integration. Symposium presented at the annual meeting of the American Psychological Association, Division 14, Los Angeles.
• Gardner, D. G., Cummings, L. L., Dunham, R. B., & Pierce, J. L. (1986, March). Focus of attention and organizational effectiveness: A longitudinal study. Annual meeting of the Western Academy of Management, Reno.
• Gardner, D. G., Pierce, J. L., Dunham, R. B., & Cummings, L. L. (1985, August). Focus of attention at work and reactions to work experiences. Annual meeting of the Academy of Management, San Diego.
• Gardner, D. G. & Warrick, D. D. (1984, April). Biographical data effects on perceived job stress. Annual meeting of the Western Academy of Management, Vancouver.
• Gardner, D. G. (1983, August). Sex effects in evaluating applicant qualifications: A constructive non replication? Annual meeting of the Academy of Management, Dallas.
• Gardner, D. G. & Stone, E. F. (1981, August). Effects of biasing factors on student ratings of teaching. Annual meeting of the American Psychological Association, Los Angeles.
• Gardner, D. G. & Berger, C. J. (1980, August). Experimental sex discrimination research as a laboratory artifact: What do we know about discrimination processes in the real world? Annual meeting of the Academy of Management, Detroit.
• Stone, E. F., Gueutal, H. G., Gardner, D. G., & McClure, S. L. (1980, August). A field experiment comparing individual's privacy related values, beliefs, and attitudes across several types of organizations. Annual meeting of the Academy of Management, Detroit.
• Gardner, D. G. (1979, November). Sex stereotypes and sex discrimination in the employment setting: A pseudo issue? Annual meeting of the American Institute for Decision Sciences, New Orleans.
• Joure, S. A., Frye, R. L., & Gardner, D. G. (1978, March). The barrier reef for the professional woman-sex role myths. Annual Meeting of the Southeastern Psychological Association, Atlanta.
• Gardner, D. G. (2004, August). Managing your dean: Developing policies and incentives to promote research at smaller schools. Pre-conference workshop, Academy of Management, New Orleans.

Grants and Research

• Reviewer research proposal #0720572 Development of a Method to Test Adequacy of Existing Personality Tests Through an Engineering Approach, National Science Foundation (2007)

Courses Taught

• Teaching Experience (University of Colorado at Colorado Springs)
  Courses Taught

  ORMG 3300:	Introduction to Management and Organization
  HRMG 434:	Collective Bargaining and Labor Relations
  HRMG 4380:	Introduction to Personnel/Human Resources Management
  HRMG 4390:	Legal and Social Issues in Personnel/Human Resources Management
  HRMG 441:	Developing, Motivating, and Rewarding Employees
  PHR 634:	Developing Effective Labor Relations
  MGMT 6300:	Managing Human Resources for Competitive Advantage
  MGMT 6400:	Legal and Social Issues in Human Resources Management
  PHR 641:	Effective Compensation and Human Resource Development Programs

  
  * 300 and 400 level courses are undergraduate, 600 level are graduate (MBA).
• Teaching Experience (James Cook University)

  MG 2703:	Human Resource Management (undergraduate)
  BU 5001:	Managing Organisations (graduate)
  BU 5108:	Human Resource Management (graduate)

• Doctoral Students Supervised (James Cook University)

  2000+	Frieda Siaguru
  2001+	Murray Prideaux

Recognitions

2010	Literati Network Outstanding Reviewer, Journal of Managerial Psychology.
2009	Literati Network Highly Commended Award, Equal Opportunities International.
2005	Finalist, Outstanding Faculty, College of Business
2004	Selected to Board of Directors for the Australasian Business and Behavioural Sciences Association
2000	Outstanding Writing for AACSB Report, University of Colorado at Colorado Springs
1993	Outstanding Teacher, College of Business, University of Colorado at Colorado Springs
1988	Outstanding Faculty Member, College of Business and Administration, University of Colorado at Colorado Springs
1985+	Referenced in wide variety of Who's Who in the World
1982	Honorable Mention, S. Rains Wallace Dissertation Competition, Division 14, American Psychological Association
1982	First Place, Best Dissertation Based Paper, Organizational Behavior Division, Academy of Management
1981	Elected to Phi Kappa Phi National Honor Society for all Fields of Study
1981	Elected to Beta Gamma Sigma, National Scholastic Honor Society in the Field of Business and Administration
1980	David Ross Fellowship, Purdue University
1980	Sigma Xi Behavioral Science Division student research competition winner
1979	Referenced in International Youth in Achievement of the International Biographical Centre (IBC), Cambridge, England
1977	Referenced in Who's Who in American Colleges and Universities
1977	Graduated Cum Laude, Carroll College

Professional Organizations

• Academy of Management
• American Psychological Association
• Association for Psychological Science
• Australia and New Zealand Academy of Management
• Society for Industrial and Organizational Psychology (Division 14, American Psychological Association)
• Society for Human Resource Management

Service

• University (2011)
• Student Achievement Assessment Committee (SAAC).
• Committee for Research and Creative Works (CRCW).
• Faculty Co-advisor, UCCS Society for Human Resource Management (SHRM).
• Member, College of Business International Committee (Chair, Tom Zwirlein).
• Faculty Mentor, UCCS MOSAIC Program, for UCCS Student XXXXXXXXX.

Professional Services

2008+	Editorial Board, International Journal of Stress Management
2007+	Editorial Board, Journal of Managerial Psychology
2007	Ad hoc reviewer, Academy of Management Journal
2007	Ad hoc reviewer, Sociological Inquiry
2007	Ad hoc reviewer, European Journal Of Work And Organizational Psychology
2007	Ad hoc reviewer, Social Behavior and Personality: An International Journal
2007	Ad hoc reviewer, Journal of Managerial Psychology
2007	Ad hoc reviewer, International Journal of Stress Management
2007	Program reviewer, Society of Industrial and Organizational Psychology
2007	Program reviewer, Organizational Behavior Division, Academy of Management
2006	Program reviewer, Organizational Behavior Division, Academy of Management
2005	Program reviewer, Organizational Behavior Division, Academy of Management
2005+	Ad hoc reviewer, Journal of Management
2004+	Ad hoc reviewer, Academy of Management Journal
2004	Program reviewer, Society for Industrial and Organizational Psychology
2004	Program reviewer, Organizational Behavior Division, Academy of Management
2001-04	Program Reviewer, Research Methods Division, Academy of Management
2001	"Employee Self-esteem: Does it Matter?", Inaugural Professorial Lecture, Townsville, Queensland, Australia
2001	Developments in the School of Business, Townsville Society of Certified Public Accountants
2001	School of Business Update, Mundingburra Rotary Club
1998	Administrative issues in distance education. Pre-conference workshop presented at the annual meeting of the Academy of Management.
1997	Society for Public Accountants, Pikes Peak Region. Presented lecture on discrimination in employee selection.
1995	Paper Session Chair and Discussant, Research Methods Division, Annual Meeting of the Academy of Management
1995	Reviewer, Nkomo et al., Applications in Personnel/Human Resources Management (3rd ed.), PWS-Kent.
1995	Program Reviewer, Research Methods Division, Academy of Management
1994	Evaluator, PHR Division Awards Committee, Academy of Management
1994	Program Reviewer, American Psychological Society
1993	Ad Hoc Reviewer, Basic and Applied Social Psychology
1993	Program Reviewer, Management Track, Decision Sciences Institute
1993	Program Reviewer, Personnel/Human Resources Division, Academy of Management
1993	Program Reviewer, American Psychological Society
1993	Reviewer, Nkomo et al., Applications in Personnel/Human Resources Management (2nd ed.), PWS-Kent.
1992+	Ad Hoc Reviewer, Personnel Psychology
1992+	Ad Hoc Reviewer, Academy of Management Review
1992	Program Reviewer, Personnel/Human Resources Division, Academy of Management
1992	Program Reviewer, American Psychological Society
1992	Ad Hoc Reviewer, Journal of Business Research
1991+	Ad Hoc Reviewer, Academy of Management Journal
1991+	Ad Hoc Reviewer, Journal of Organizational Behavior
1991	Program Reviewer, Personnel/Human Resources Division, Academy of Management
1991	Program Reviewer, Management Track, Decision Sciences Institute
1990	Program Reviewer, Management Track, Decision Sciences Institute
1989	Paper Session Chair, Management Track, Decision Sciences Institute
1989	Reviewer, Nkomo et al., Applications in Personnel/Human Resources Management, PWS-Kent
1989	Program Reviewer, Management Track, Decision Sciences Institute
1989	Reviewer, Division 14 Program, American Psychological Association
1988	Reviewer, Division 14 Program, American Psychological Association
1988	Ad Hoc Reviewer, Journal of Applied Behavioral Science
1987	Ad Hoc Reviewer, Journal of Applied Behavioral Science
1985	Paper Session Chair, Personnel/Human Resources Division Program, Academy of Management
1985	Program Reviewer, Research Methods Interest Group Program, Academy of Management
1985	Reviewer, Personnel/Human Resources Division Program, Academy of Management.
1983	Reviewer, Personnel/Human Resources Division Program, Academy of Management.
1983	Reviewer, Organizational Behavior Division Program, Academy of Management.
1982	Paper Session Chair, Personnel/Human Resources Division Program, Academy of Management.
1982	Member of ad hoc Colorado Task Group on EEO/AA in Junior College Educational Institutions.
1982	Reviewer, Organizational Development Division Program, Academy of Management.

Professional Work Experience

Consulting

2004-05	Expert witness, Brittell v. The Restaurant Company et al. (negligent hiring case).
1997	Helsinki School of Economics and Business Administration (Mikkeli, Finland). Taught three-week principles of human resource management class in International MBA program.
1996	Australian Graduate School of Management. Presented one-day Executive Program on 360-degree performance appraisals.
1996	Telstra (National Telephone Company of Australia). Provided expert testimony for company before Australian Industrial Relations Commission regarding performance appraisal and downsizing.
1996	Colorado Springs Personnel Womens Association. Presented lecture on discrimination in employee selection.
1996	Helsinki School of Economics and Business Administration (Mikkeli, Finland). Taught three-week principles of management class in International BBA program.
1994	Motorola, Software Development Division (Scottsdale, Arizona). Worked with self-managed teams on assessment and development efforts.
1994	Helsinki School of Economics and Business Administration (Mikkeli, Finland). Taught three-week principles of management class in International BBA program.
1991	Laser Magnetics Storage International (Colorado Springs). Conducted in-house, 13-week class on legal and social issues in human resource management.
1990	Chipita Accessories, Inc. (Walsenberg, Colorado). Conducted stopwatch time study and provided expert testimony to enable company to employ homeworkers.
1990	Laborers International of North America v. Tecom, Inc. (Colorado Springs). Arbitrated grievance over promotion standards.
1989	Digital Equipment Corporation (Colorado Springs). Helped in-house committee develop and administer employee attitude survey for field service employees.
1989	Clark v. Haas Publishing Company (Colorado Springs). Provided expert testimony in age and sex discrimination case at Federal District Court level.
1987-1988	United Technologies Microelectronics Center (Colorado Springs). Helped in-house committee identify most deficient competitive traits, as well as plans to improve them. Also developed career management program.
1987	Andrade v. Parkview Episcopal Hospital (Pueblo, Colorado). Provided expert testimony in age discrimination case at Federal District Court level.
1987	Higginbotham and Associates (Colorado Springs). Assisted architectural firm in revising performance appraisal system, and developing new performance-based bonus system.
1986	American Federation of Municipal, County, and State Employees v. Richland (Wisconsin) County Board (Richland Center, Wisconsin). Testified as expert witness in a final offer arbitration case over potential effects of overtime on sheriff's department employees.
1984	Bank Administration Institute, Colorado Springs Chapter. Presented results from my stress research.
1984	Colorado Springs Area Personnel Directors. Discussed current topics in stress research.
1983	NCR Corporation, Microelectronics Division (Colorado Springs). Designed, administered, and summarized results from employee opinion survey.
1983	NCR Corporation, Microelectronics Division (Colorado Springs). Conducted Stress Management workshop.
1983	Colorado Springs Area Personnel Directors. Discussed current topics in Equal Employment Opportunity and Affirmative Action.
1982	Penrose Hospital (Colorado Springs). Conducted Job Design workshop.
1981	Evansville (Indiana) Area Labor-Management Committee. Conducted two-day workshop on intergroup cooperation, using lecture and exercises.
1980	A. E. Staley Corporation (Lafayette, Indiana). Assisted development of employee attitude survey, and summarization of results.
1980	Blue Cross/Blue Shield of Indiana. Assisted in annual management development program administered by the Krannert Graduate School of Management, Purdue University.

Professional Certifications and Development

• Certified administrator of and coach for the Meyer-Salovey-Caruso Emotional Intelligence Test, MHS Organizational Effectiveness Unit (2006).