For an explanation of all of the physical buttons on the Cisco VOIP phones, click here (PDF).
To change the number of times your extension rings before going to voicemail, contact Telecom.
For handset, speakerphone, or headset volume, press the up or down Volume button during a call. Press the Save soft key to save the setting for all calls. If you are changing the volume just for the current call, do not press the Save soft key.
For ringer volume, press the up or down Volume button while not on a call. The setting will be saved automatically.
To redial the most recently dialed number, press the Redial soft key.
Note: Each log stores up to 100 entries. If cleared, Telecom cannot recover the entries.
Note: If using the Corporate Directory and the results return more than 31 entries, press the more soft key, and then the Next soft key to go to the next page. To go back a page, press the Exit soft key.
Note: To enter any letter, use the corresponding number key. Press the key one or more times to display a letter. For example, press 2 once for "a", twice for "b", and three times for "c". The 0 (zero) key contains the - (hyphen) symbol. To back up, press the << soft key. Searches are not case-sensitive.
Note: If the transfer fails, press the Resume soft key to return to the original call.
The maximum number of conference participants is 8, including yourself.
When you initiate a conference call you are the controller. Only the conference controller can add and drop participants. To drop the last participant, press the RmLstC soft key.
Press the DND soft key. You will not hear the phone ring; instead, the phone will beep once. The line button will still flash like normal. Your screen will also post the message, "Do Not Disturb is active". Press DND again to return to normal.
Note: If the call is missed on the phone that the number is forwarded to, the system will connect to the voicemail box of the original number (not the voicemail of the forwarded number).
Press the Messages button and follow the instructions.
Note: When you receive a new message, a flashing envelope icon displays on your LCD screen, your handset will appear to glow red to indicate that you have received a new message, and you may see the following message on your screen: "You Have VoiceMail".
For more information about voicemail, please select the appropriate option from the menu.