New online forms available now!
The new request forms include:
*Requests involving wiring (which includes any requests involving analog) will be completed on Tuesdays.
To access the online forms, click here: https://ithelp.uccs.edu/cherwellportal. After logging in, navigate to "Telecom and Phone".
For instructions on how to use the Cherwell Self Service page, click here: http://www.uccs.edu/helpdesk/request/cherself.html
If you have any questions about the available forms, please contact Telecom.Later this year, help forms will be made available. While the forms are under construction, please continue to contact Telecom directly (email@example.com) for any problems you may have.
The Telecom email address, firstname.lastname@example.org, is back and is now monitored by the Cherwell service! This means messages to email@example.com will, like messages to firstname.lastname@example.org, generate an automatic reply that contains a tracking number. By taking advantage of the Cherwell service, we hope to improve our service to you by being able to keep better track of requests and problems.