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Telecommunications Work Order
Please review the following list to verify that you have tried the following items to fix the telecommunications problem on your own:
Is the cord plugged into the phone jack? Please check in both ports in case you have it plugged into the Ethernet port.
Is the cord plugged into the back of the phone?
Is the ringer turned on?
Is the cord plugged into the handset and the correct jack in the phone?
Are you hanging up the phone completely by placing the handset in the cradle?
Swap your phone with one that you know is working (you can borrow one from the front desk). Have someone call you to test the new phone. If the problem went away, you just need a new phone.
Do you have a modem plugged in? If you do, it must be removed.
**If you are having Voice Mail problems, please review the set up instructions in your Student Handbook.**
If you have completed all of the steps on the above list, then fill out the information below:
Problem with the phone
Do we have permission to enter
If you have any questions after this work order is submitted, please contact Telecommunications at x3216, as these requests are not serviced by housing staff.
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