Office of Residence Life and Housing

RESIDENT HANDBOOK

Revised August 2015

For a downloadable copy of this handbook, click here.

As a community of learners living on the campus at the University of Colorado Colorado Springs ("University"), we have set forth a set of guidelines that work to develop a positive environment in our residence halls and apartment facilities (collectively "Housing Facilities"), and enhance the academic mission of the University. The Resident Handbook is posted on the web as both a guide to our current students and an informational source for our future students. The Resident Handbook is intended to supplement the Housing Agreement between the student and the University ("Agreement"), and is incorporated by reference.
1. OUR MISSION
The mission of the Office of Residence Life and Housing ("Residence Life") is to provide our students with a positive residential environment conducive to learning and personal growth, including a commitment to the maintenance and operation of the physical facilities of all student residential areas. To achieve our mission, Residence Life has developed a set of goals listed below.
Our staff will:
a. Be committed to student services, educational programming, and the academic and social development of our students.
b. Promote and provide opportunities for students to be engaged in leadership opportunities.
c. Partner with residents to have a community that is safe, secure and well maintained.
d. Create an inclusive environment that fosters appreciation and understanding for diversity.
e. Provide opportunities for students to become active, engaged citizens of their house, UCCS, and greater Colorado Springs communities.
f. Promote opportunities to enhance academic success of residential students in support of the academic mission of University of Colorado Colorado Springs

2. ABOUT YOUR COMMUNITY

a. Important Phone Numbers

i. Summit Village Front Desk: 719-255-4042 / RA On-Call: 719-255-4600
The front desk for Summit Village is located on the main floor of Monarch House.
Monarch Front Desk Hours:
Monday through Friday, except holidays: 8:00 a.m. to 10:00 p.m.
Saturday: 1:00 p.m. to 6:00 p.m.
Sunday: 5:00 p.m. to 10:00 p.m.
ii. The Village at Alpine Valley Front Desk: 719-255-6288 / RA On-Call: 719-255-6500
The front desk for the Village at Alpine Valley is located on the main floor if La Plata House.
Monday through Friday, except holidays: 8:00 a.m. to 10:00 p.m.
Saturday: 1:00 p.m. to 6:00 p.m.
Sunday: 5:00 p.m. to 10:00 p.m.

iii. The Department of Public Safety: 719-255-3111 (or 911 for emergencies).
Additionally, any resident questions can be directed to housing@uccs.edu. All other services are available through the Monarch and La Plata front desks during business hours.

b. Housing and Eligibility
See Agreement Section "Eligibility."
c. Diversity and Inclusiveness in Housing
Residence Life believes campus living is integral to a student's educational experience. The purpose of the Residential Life Program is to promote community development and personal growth. In living on campus, a student commits to participating in an educational community, characterized by respecting the rights of others, accepting personal responsibility and engaging in active relationships with others. This type of community, built on mutual respect and responsibility, enhances personal and social development, adding to the educational experience. Individuals who learn from these opportunities are better equipped to respond to the challenges of living on campus thus becoming effective members of the community.
Residence Life is committed to the creation of an inclusive environment in which all members thrive and learn, and has created policies and procedures to protect the safety and comfort of all community members. Residence Life will honor and respect the differences of all of its residents. Residents who experience any harassment or violation of their personal rights are encouraged to report it to any Residence Life staff member. They will be given options for further reporting which are not limited to: the Department of Public Safety (719-255-3111), and the Office of Institutional Equity (719-255-4324) or equity@uccs.edu.
Any student with special needs should contact the Director at 719-255-4327. Special needs may relate to race, creed, ethnicity, gender, sexual orientation, gender identity or gender expression, religion, age, disability, or national origin, although this list is not exhaustive. Transgender and transitioning students should also contact the Director regarding desired housing options.
d. Communication
The official forms of communication from Residence Life are via UCCS email and postal mail. It is the student's responsibility to check both the student's UCCS email account and campus postal mail box at least weekly for communications from Residence Life.
e. Mail and Packages
Mail is distributed into students' mailboxes on regular mailing days, and is typically sorted by 5:00 p.m. If a student loses the key to the student's mailbox, Residence Life will change the lock, issue a new key, and charge a replacement fee.
The mailing address for Summit Village:
Student Full Name
1010 Austin Bluffs Parkway
Colorado Springs, CO 80918
The mailing address for The Village at Alpine Valley:
Student Full Name
4645 Stanton Road
Colorado Springs, CO 80918
Material permitted in student mailboxes is limited to the following: U.S. mail delivered by the U.S. Postal Service; mail delivered through University Mailing Services; important personal messages processed through Residence Life; and any communications approved by Residence Life. U.S. Postal Service regulations regarding items mailed to students must be followed. Residents may also receive packages from UPS, Fed Ex, DHL, or other delivery companies.
All overnight express packages, flowers, cakes, etc., are delivered to the front desk of the village where the student resides. If a student receives a package, the student will receive notification and instructions to report to the appropriate front desk.
Upon moving out, students should fill out a forwarding address card, which is available online on Residence Life's website. Mail will be forwarded for 30 days, after which the mail will be returned to sender. Students moving out in the middle of the semester for any reason will not have their mail forwarded, and the student is encouraged to handle the change of address before leaving the Housing Facilities.
Residence Life can only forward U.S. First Class Mail; other packages will be refused and returned to sender. It is the resident's responsibility to complete the forwarding address form online and notify interested parties of his or her change of address.
3. HEALTH AND SAFETY

a. Personal Safety and Security
The University is committed to ensuring a secure environment for its students. To that end, the Housing Facilities are equipped with limited-access entrance doors, on-duty Resident Assistants (RAs) and Residence Life staff members, a night Security Person, 24/7 dispatch communications, and UCCS police services.
Residence Life encourages students to help each other to provide an additional layer of security. Students are encouraged to prevent unauthorized visitors from entering secured areas of the Housing Facilities by not blocking doors open and ensuring the doors they enter and exit through are securely closed behind them. These areas allow authorized students to have access via the student's UCCS ID card. If a student loses the student's UCCS ID card, the student should call the Housing Facilities' front desk or on-call phone for entrance. Residence Life will support vigilance and, where applicable, will refer acts of vandalism, trespassing, and theft to the appropriate authorities.
Students should promptly report any incident of theft, vandalism, or unsafe conditions to both the Department of Public Safety (719-255-3111) and the appropriate Residence Life authority. Whenever possible, the student should provide appropriate information such as: a detailed description of the offender, time and date, make and color of the car, license plate number, etc.
Call 911 in case of an emergency, as any immediate threat to life. To report criminal activity that is not part of an emergency, call the Department of Public Safety at 719-255-3111. For incidents that are not life-threatening or criminal in nature, but require assistance from a Residence Life staff member, call the on-duty phone.
Additional steps students can take to ensure the security and safety of the community include:
i. Lock the room/suite at all times, even when the student is going down the hall for a moment. Do not bolt open the room door, as it increases the risk that someone will enter the student's room and damage the door and locking mechanisms within.
ii. Take valuables with the student on vacation breaks. Not all homeowner's policies cover theft of belongings that are brought to school.
iii. Try not to walk alone at night. Travel on well-lit pathways where there are other people around. If the student feels as if the student is being followed, stop at the nearest populated building and wait until the follower has left, or find a phone/blue light station and contact Public Safety, 719-255-3111.

b. Missing Persons Procedures
If a member of the UCCS community has reason to believe that a student who resides in on-campus housing is missing (missing at least 24 hours), he or she should immediately notify the Department of Public Safety at 719-255-3111 (3111 from an on-campus phone). UCCS Police will generate a missing person report and initiate an investigation. UCCS Police will also immediately notify Residence Life of the missing person report. In the event that Residence Life is notified directly by a community member that a student has been missing for more than 24 hours, Residence Life will immediately notify the UCCS Police.
Upon receiving such information, Residence Life will conduct a "Health and Safety" entry into the suite and room of the reported missing student. Resident Life will cooperate fully with the UCCS Police in their investigation, which may include accompanying police into the missing student's room, interviewing roommates, floor mates, student staff, etc.
If, after investigating the missing person report, the UCCS Police determines the student is missing and has been missing for more than 24 hours, the UCCS Police will then notify the Colorado Springs Police Department and will have Residence Life call the student's designated contact person within 24 hours after UCCS police determines the student is missing.
If the missing student is under the age of 18 and is not an emancipated individual, Residence Life will notify the student's parent or legal guardian as well as the designated contact person within 24 hours after UCCS police determines the student is missing.
c. Fire Safety Procedures
Students should map out the most direct evacuation route from the room to the closest exit prior to an emergency occurring. When the alarm is sounded in the Housing Facility, the students should leave the Housing Facility IMMEDIATELY. No student may use an elevator during a fire alarm. Residence Life staff will check to see if students have evacuated the Housing Facility. It is a violation of federal law for anyone to remain inside a building when a fire alarm is sounding. If a student fails to evacuate the Housing Facility during a drill or actual emergency, the student may be subject to a conduct meeting with Residence Life. Under NO circumstances may a student return to the Housing Facility before a fire or public safety official give permission. Residence Life will conduct fire drills each semester without notice to the student population.
d. Alcohol

i. Summit Village and the Village at Alpine Valley (except Crestone and Antero Houses):
Alcohol is NOT permitted in Summit Village and the Village at Alpine Valley (except Crestone and Antero Houses), regardless of the age of the student. If a student consumes or possesses alcohol, or allows for other individuals to consume or possess alcohol, within the Housing Facilities, then the student will be subject to a conduct meeting with Residence Life as well as possible sanctions.

ii. Village at Alpine Valley - Crestone and Antero Houses:
Any student 21 years of age or older may consume alcohol in the privacy of the student's bedroom or in the common areas of the apartment. The student may consume alcohol with others if all present are 21 years of age or older. Under no circumstance may alcohol be consumed in the presence of individuals under the age of 21. If the student provides alcohol to anyone under the age of 21, then the student will be subject to a conduct meeting with Residence Life as well as possible sanctions. Students must be aware of the age of other students and guests and must act accordingly.
Beer kegs, taps, beer bongs, party balls, and other bulk dispensers may not be brought into any Housing Facility, whether full or empty. Students found responsible for possessing such containers may receive additional sanctions.
Alcohol may not be sold in any Housing Facility.
e. Marijuana

i. Medical
If the Colorado Department of Public Health and Environment (CDPHE) issues a Medical Marijuana Registry Identification Card ("Medical Card") to a student, Colorado law allows that student to possess a limited amount of marijuana for medicinal purposes. However, possession of a Medical Card does not authorize a student to possess, use, or distribute marijuana in any Housing Facility or other public area of the university.
If the student receives a Medical Card prior to residing in a Housing Facility and yet has signed the Agreement, the student may submit a request to the Director of Residence Life to be released from the Agreement without penalty. The request should include a copy of the Medical Card along with the documented need for medical marijuana.
If a student receives the Medical Card after occupancy of the Housing Facility, the student may submit a request to cancel the student's Agreement. The request should include a copy of the Medical Card, along with the documented need for medical marijuana. If approved, the student will be released from the Agreement without financial penalty and will only incur charges up to the time of the student's proper check out.
ii. Recreational
Although Colorado has legalized the personal possession and use of less than one ounce of marijuana for those 21 years of age or older, it remains illegal at the federal level. In order to comply with federal law, UCCS prohibits the possession and use of recreational marijuana. (See Student Conduct Code, Article 7 Section p; UCCS Policy 100-014 "Drug-Free Campus and Workplace Policy available at http://www.uccs.edu/Documents/vcaf/policies/2014/100-014drugfree.pdf). If a student possesses or uses recreational marijuana in violation of the Student Conduct Code, the student will be referred to the Office of the Dean of Students and Residence Life for possible conduct sanctions.
UCCS provides an Alcohol and Other Drugs resource website for the campus community, which can be found at: http://www.uccs.edu/aod.
f. Weapons and Firearms
See Agreement Section "Weapons/Firearms."
g. Room Inspections and Entry
Both Residence Life and appropriate University staff may enter a student's room or suite for: 1) maintenance work and inspections; 2) pest control treatment; 3) requested services; 4) determining compliance with UCCS rules, regulations, and terms of the Agreement; 4) safety or health reasons; or 5) when there is emergency situation, as determined by a Residence Life staff member. Students will be notified in advance of entry whenever possible, and entering staff members will leave a notice in the student's room any time it is entered, except during fire alarms, fire drills, or health and safety inspections.
i. Health and Safety Inspections
Residence Life will conduct a health and safety inspection at least once a semester. Two Residence Life staff members will go into each room in each Housing Facility to ensure that there are no fire, safety, or health violations. Residence Life will give notice of the health and safety inspection at least 24 hours in advance. Residence Life will also give students whose rooms have fire, health, or safety violations notice of such violations.
If Residence Life finds items that violate the health and safety standards, those items will be taken to the office of the Housing Facility in which the items were found. Students will be allowed to pick up any confiscated items at the end of the semester. If a student receives a second citation for the same violation, Residence Life will dispose of the items. Students cited for a health violation (uncleanliness) will have three (3) days to rectify the situation. If the student fails to remedy the health violation, the student will be subject to a conduct meeting with Residence Life and possible fines or sanctions.
h. Pest Control
Pests can pose significant problems to people, property, and the environment. All universities are located in areas where pests can be present. Furthermore, many retail products on the market may not be effective against some pests, such as bedbugs. Residence Life and Housing is committed to an effective and efficient response to students who report pests such as roaches, bedbugs, mice, or any other insect or vermin in rooms, units, or other parts of communities. Regular pest control measures include inspections, structural and housekeeping controls, and material treatments as needed. Residence Life and Housing reserves the right to enter and treat any living space as required for pest control/management. Students will not be refunded housing charges when pest control is being done to their rooms, and students may be moved to other housing as necessary, including on a permanent basis. The university reserves the right to unilaterally terminate this housing contract if it is required to remediate a room for bedbugs more than twice. Please make every effort to follow the instructions you are given to prevent future occurrences.
Students will not be refunded housing charges when pest control is being done to student rooms, and students may be moved to other housing accommodations as necessary, including on a permanent basis. Residence Life may terminate a student's Agreement if it is required to remediate the student's room for bedbugs more than twice. Please make every effort to follow the instructions given by Residence Life to prevent future reoccurrences.
Auxiliary Maintenance contracts with a national provider for preventive pest control on an ongoing basis in all the residence halls. Students can be extremely helpful in assisting in a pest free environment by emptying trash and recycling consistently and keeping areas clean and free of open food items and dishes.
i. Personal Injury and Illness
Residence Life may request medical assistance, including an ambulance, on the student's behalf should it be deemed necessary. Residence Life staff members are not able to transport sick or injured students. Medical care providers will be instructed to bill the cost of their services to the student. UCCS does not assume responsibility or liability for payment of medical bills that may be a result of accidental injury or illness while students reside on campus.
j. Meningococcal Disease
Per Colorado law, C.R.S. Section 23-5-128, Residence Life is required to notify students about the modestly increased risk of contracting meningococcal disease due to living in a Housing Facility. Colorado law requires each student to be vaccinated or submit a waiver. Meningococcal disease is a contagious disease that causes an infection of the spinal cord fluid and the fluid that surrounds the brain. Immunization against meningococcal disease decreases the risk of contracting the disease. Residence Life encourages students to contact a personal physician, the local health department, or the UCCS Student Health Center (719-255-4444) about receiving a vaccination if the student has not already done so.
4. YOUR LIVING ENVIROMENT

a. Room Decorating
Residence Life realizes the importance of personalizing rooms and suites. These decorating guidelines have been established to prevent damage to the room and suites, as well as to comply with fire codes.
No areas in any Housing Facility may be painted by students. If a student paints in a suite, room, or any common area in a Housing Facility, then the student will be subject to a conduct meeting with Residence Life and will be assessed damage charges.
Students shall not hang, post, display items, place stickers, use fake snow, or paint on or around windows or the exterior of the room or suite windows. All decorations in a room or suite should be of a temporary nature to prevent permanently defacing or damaging room or suite finishes. Posters and other wall decorations can be hung with thumb tacks or panel nails only. Any decorations hung on any door may be put up with masking tape only. No wall paper or contact paper is permitted anywhere in the room or suite. Dart boards of any kind are prohibited.
The hallway side of the suite door is a common area. This is a public area, and any items hung on the door must be appropriate for public viewing. If an item is deemed by Residence Life staff to be inappropriate, the student(s) will be asked to remove it and place it in a non-public area. No items may be placed on the outside of windowsills, and it is illegal to remove screens.
b. Room and Suite Furnishings
The following furnishings are provided in rooms and apartments. These items are to remain in the room or suite. This includes moving furniture from room to room or altering the furniture. It is expected that the furniture will stay in the student's room at all times. A fine will be assessed to the community or student(s) responsible for furniture removal or damaged furniture. Please note that the bedrooms and living rooms in the Alpine Village Apartments (Crestone, Shavano and Antero Houses) do not have lights provided. Students need to bring their own lights, and there are switches in these areas to control lights in the rooms. A listing of what furniture is included in each Housing Facility option is:
i. The bedroom- Residence Halls: An extra-long twin bed, a desk with a chair, a wardrobe, a bookcase, mini- blinds, and a trash can. Double occupancy rooms have two beds, two desks and two chairs, two wardrobes, and two bookcases.
ii. The bedroom- Apartments: An extra-long twin bed, a desk with a chair, a bookcase, mini-blinds, and a dresser.
iii. The common room- Residence Halls: A loveseat, a chair, and an end table.
iv. The living room Apartments: A sofa, a chair, dining room table with chairs, and an end table
Items allowed in Summit: a small microwave, a small refrigerator, a hot air popcorn popper, a Crock Pot, and a coffee maker. All standard appliances are permitted in the Alpine Village Apartments (Crestone, Shavano and Antero Houses), as they have the proper kitchen facilities for their storage and safe use. Any appliance with an open coil heating element is prohibited in Summit Village, including: hot plates; induction cooking plates; space heaters; toasters and toaster ovens; and indoor or outdoor grills. (See Conduct Expectations for a complete list of prohibited items in residential facilities.)
c. Room Changes and Roommate Mediation
Students are unable to change roommates or rooms for the first two weeks of each semester to allow Residence Life the opportunity to reconcile housing concerns that occur during opening. Otherwise, students may make room change requests from the third week of the fall semester until two weeks prior to the end of the fall semester. Room change requests will be approved under the following circumstances:
i. The student must fill out a Room Change Form that is available at the offices in Monarch or La Plata. Requests will be processed on a first come, first served basis and are based upon availability of the pending request.
ii. The student will receive an email notifying the student of the new assignment and further instructions.
iii. The student must check out of the original assignment with the RA for the original assignment by the specified deadline or the student will forfeit the move and will be subject to improper check out fees.
Room changes will not be accepted at any other point during the year, unless approved by the Director, Associate Director, Assistant Director, a Resident Hall Manager, or a Resident Experience Coordinator. If the situation is a roommate conflict, Residence Life suggests that students work with the RA to resolve the situation. Students who change rooms without following the above guidelines or without receiving permission from Residence Life, will be required to move back into the student's original assignment and will be subject to a conduct meeting with Residence Life.
Room change requests involving safety issues may be made at any time and will be addressed directly with the Director, Associate Director, or Assistant Director. Safety issues may include matters related to a person's race, creed, ethnicity, gender, sexual orientation, gender identity or gender expression, religion, age, disability, national origin, or other characteristic that could cause a safety concern if addressed through the normal mediation process. Room change requests based on safety are given first priority.
d. Sustainability
Residence Life is committed to supporting efforts to make UCCS sustainable. In each of the Housing Facilities, there are waste containers as well as single stream recycling containers. In Summit Village and the Village at Alpine Valley, the containers for both waste and recycling are located on each floor and are emptied every day of the work week. Summit Village also has high efficiency shower heads to conserve water and water efficient toilets.
In Alpine Village (Shavano, Crestone and Antero Houses), students are responsible for emptying their room's recycling and waste to the containers that are located outside of the Crestone and Shavano Houses. Plastic grocery bags and large plastic bags are not recyclable and are to be put into the waste containers.
Residence Life recommends that students use compact florescent bulbs or LED bulbs for personal lamps as they consume less electricity than standard bulbs. These bulbs are also known to last longer than traditional bulbs. This recommendation applies to each Housing Facility.
In the Lodge and Roaring Fork dining facilities, students must compost: 1) food that does not get consumed; and 2) compostable cups, straws, and napkins. The food collected from the compost will help create fertile soil for the greenhouse located on campus.
Residence Life and its students compete in Campus Conservation Nationals with the help of the Office of Sustainability each year.
e. Residence Hall Association (RHA)
The Residence Hall Association, also known as RHA, provides a cooperative effort in unifying and serving Residence Life students, acting as an advocate for any student living in a Housing Facility. RHA also supports students' rights and the development of community with the Housing Facilities. Finally, RHA develops and maintains programs and concepts that support the mission of Residence Life.
RHA has weekly meetings, which will be published at the beginning of the semester. Students are encouraged to attend these meetings and share ideas for programs and ways to improve the Housing Facilities.
f. National Residence Hall Honorary (NRHH)
Since 2005, the University of Colorado Colorado Springs Chapter of the National Residence Hall Honorary (UCCS NRHH) has been recognizing outstanding leadership, service and dedication to the residential community of UCCS. The National Residence Hall Honorary (NRHH) is the premiere honorary supported by the leading international organization advocating for the interests and welfare of residence hall students, while also providing opportunities for their personal growth and development. NRHH strives to provide recognition for individuals who have contributed to the advancement of college and university housing. It ensures the advancement of member chapters through resource sharing, programming, and leadership development opportunities to contribute and support the vision of the National Association of College and University Residence Halls, Incorporated.
NRHH and the University believe there is great value in participating in one's residential community, as participation both strengthens the community and provides a meaningful experience for participating students.
g. Maintenance Work Orders
If there is a maintenance issue with a student's room, the student can fill out a work order online at www.uccs.edu/~residence by selecting "Current Resident". If it is determined that any damage was caused by student abuse, charges for the work order will be placed on the student's University account.
Students should not attempt to fix clogged drains. The use of chemicals can be harmful to students and staff members.
High efficiency shower heads have been installed to assist with water conservation. Students are not allowed to switch out shower heads under any circumstances.
h. Common Areas

The Housing Facilities have the following public areas for student use ("Public Areas"):

i. Laundry room: found on the first floors of Keystone House, La Plata, and Crestone House; are open for 24 hours a day.
ii. Vending machines: located in both Housing Facilities; are available for 24 hours a day.
iii. Floor lounges: located in both Housing Facilities, with chairs and couches for student use; are open for 24 hours a day; students are expected to observe the guest policy and quiet hours when enjoying the floor lounges; students are expected to dispose of personal trash in the trash areas located in each Housing Facility.

i. Renter's Insurance
Although the University does maintain a casualty insurance policy, this insurance does not cover, nor is the University responsible for, damages to a student's property. The Agreement provides that students are responsible for obtaining insurance for personal property.
Residence Life strongly recommends that students take steps to ensure that personal property is covered from casualty losses such as theft, fire, flooding, and other acts of nature or man.
Students may be covered by their parent's homeowners insurance. Students will need to check with the insurance agent to see if: 1) the student will be considered a member of the household; and 2) the coverage adequately covers the value of the student's belongings.
Students may contact any number of local insurance agents to obtain appropriate insurance for.
5. SERVICES

a. Cable and Telephone Services
All Housing Facilities offer basic cable TV to all students. Common area phones can be located in Summit Village and the Village at Alpine Valley. Issues with either of these services can be addressed through the normal work order request process or through an RA.
b. Computer Connectivity
UCCS policy prohibits modem use over phone lines. Each student will have a data jack in each student room to provide high-speed, direct connectivity to the campus system and Internet. The Housing Facilities are also equipped with wireless internet. For set up information for the Ethernet card, please visit the IT website for directions.
c. Equipment Check-Out
The Housing Facilities have equipment that students may check out at the front desk of each Housing Facility. RHA has provided DVDs for student use in student rooms. Items must be returned within 24 hours and in good condition. Failure to return checked out items within this time frame will result in a fine of $25.00 per day, each day the equipment is late. Students will be billed within 48 hours of the item being late.
d. Room Lockouts
If a student is locked out of the student's room, the student should contact the front desk of the Housing Facility during business hours, or contact the on-duty RA during off-hours. A Residence Life staff member will accompany the student to the student's room to unlock the door. Students must provide valid ID to gain access to the room. If a student does not have ID, the student will be asked to verify the student's ID number and home phone number. If a student needs to be let into a room more than two times in a given semester, the student will be assessed a $25.00 fine for each time the student needs to be let into the room for the remainder of that semester. If a student loses the student's room key, the room's locks will be changed and the student will be charged for the re-keying of the room and suite, if applicable.
6. CANCELLATION, TERMINATION, CHECKOUT, AND RELOCATION

a. Cancellation of the Housing Agreement

i. By the University: See Agreement Section "Termination by the University."

ii. By the student:
See Agreement Sections "Termination by the Student Before Occupancy" and "Termination by the Student After Occupancy." In order for a student to cancel the Agreement or meal plan contract, the student must complete the following procedures:
a) Students may find the Petition form and instructions online at: http://www.uccs.edu/residence/book-now/cancellations/petition-to-terminate-housing-agreement.html.
b) Students must complete and submit the form and required documentation to the front desk of any Housing Facility, addressing the materials, to the attention of the Associate Director of Residence Life.
c) The Associate Director will review the student's petition to verify that it is complete. Upon verification, the student's petition will be reviewed by the standing committee. The committee may ask the student to provide additional documentation. Such requests will be communicated to the student via UCCS email.
d) The student will be notified of the committee's decision via UCCS email.
e) If the student is released from the Agreement or meal plan, Residence Life will charge the student pro-rated housing charges based on the cancellation polices listed at: http://www.uccs.edu/residence/book-now/cancellations/petition-to-terminate-housing-agreement.html.
f) If the student is not released, the student is still liable for the full balance of room and board, regardless of if the student is choosing to live on campus or has already checked out.
If the committee denies a student's petition to cancel the Agreement, the student may appeal the decision provided the appeal meets one or more of the following criteria:
a) Significant procedural rules were not adhered to;
b) The decision is arbitrary or capricious; or
c) There is new evidence to present to the appeals committee;
Students may not appeal for any other reason. The student must send a written appeal to the Director of Residence Life within five (5) business days of the receipt of the committee's decision. The written appeal must contain a detailed description of upon which of the above criteria the appeal is based.
If the student is withdrawing from the University, the student must notify Residence Life and complete a cancellation form.
b. Check Out Procedures
To check out, the student must make an appointment with the student's RA at least 24 hours in advance, so that the RA can inspect the student's room or suite before the student leaves. This procedure is required when a student leaves for Winter and Summer breaks, as well as if the student is withdrawing from housing at any point in the academic year. The student can satisfy this requirement only by checking out with the student's RA, unless the RA makes other approved arrangements beforehand with the student. The student will be provided with information regarding standards for room cleanliness and condition before the check-out appointment.
The student should prepare the student's room for inspection BEFORE the RA arrives for the inspection appointment. The RA will meet with the student at the designated time and review the Room Condition Report completed at check in. A Residence Life staff member will also inspect the room after the building has closed, document any additional damage may have been overlooked, and finalize damage assessment and costs, which will be placed on the student's University account or subtracted from the student's deposit if the student is not returning.
For Winter Break (Summit Village and the Village at Alpine Valley, except Crestone and Antero Houses): rooms must be cleaned, all electronic items must be unplugged, refrigerators must be emptied and defrosted, trash must be removed from the rooms, and all common areas (living rooms and bathrooms) must be cleaned before the appointment with the RA. All lights must be turned off, blinds closed, and keys returned to the RA before departure from campus for the break. The RA will document any damages and students will be charged for materials and labor to repair any damage.
For Summer Break: the same requirements for Winter Break apply, with the addition that all belongings must be moved out of the room and suite before the appointment with the RA. The University may dispose of any personal property 48 hours after the Agreement's expiration.
If the student misses the checkout appointment with the RA and does not give the RA notice of such cancellation, the student will be charged $50.00 for an improper checkout, as well the fee for room and mailbox keys. The student will also be liable for the materials and labor to repair any damage.
c. Damages
See Agreement Section "Damages."
d. Housing Charge Appeals
Any charges placed on a student's University account for maintenance issues, room billing, and disciplinary sanction fines may be appealed within 30 days to the Associate Director of Residence Life. Write a detailed letter of explanation, and email the appeal to housing@uccs.edu or mail to: 1010 Austin Bluffs Parkway, Colorado Springs, CO 80918.
To appeal charges from end of year inspections, complete the following form: http://www.uccs.edu/residence/current-resident/services/appeal-housing-charges.html
e. Housing Renewals
Renewal information will be available at the beginning of every Spring semester. Due to space limitations on campus, Residence Life may redefine the purpose for a specific Housing Facility.
f. Commercial Use
See Agreement Section "Commercial Use."
g. Relocation and Consolidation
Residence Life may move students from one room assignment to another.
Residence Life may also change room assignments when vacancies occur anytime during the semester.
Residence Life may place any student at any time into an existing space. If there is an opening in a student's room or suite, Residence Life may assign new students to that vacancy at any time during the year. Residence Life will try to inform currently placed students of incoming roommates via UCCS email, when possible.
Students on a floor with low occupancy may be required to move to another floor for consolidation at any time during the year.
If a student is living in a room that is equipped for a resident with disabilities and the placed student does not need such accommodation, that student may be moved if another student needs that type of accommodation.
At the beginning of the Spring semester, incoming students will be assigned into available openings.
Students who are considered a disruption or threat to the safety, health, and well-being of the campus community may be relocated or removed at any time.
h. Summer Housing
Several rooms will be reserved for students who enroll in and attend Summer Term classes or who will be enrolled for the following Fall semester. The Summer housing application will be available during the Spring semester. Summer students will be housed on a first-come, first-served basis. The completed application must be submitted to Residence Life. Summer term occupancy fees are in addition to the academic year fees. Summer term occupancy requires a separate Agreement to be executed.
7. RESIDENCE LIFE STANDARD OF CONDUCT

a. Conduct Process
As a member of the University community, students are expected to uphold all University standards, including abiding by criminal and civil laws. These standards and laws create a safe and civilized community. If students are involved in an infraction of the applicable laws or standards, Residence Life's primary goal is to help the student correct inappropriate behavior to become a more responsible member of the community. Students will be given every opportunity to conform their conduct to the applicable laws and standards. Residence Life procedures mirror the judicial affairs procedures set by the University's Dean of Students Office, available at http://www.uccs.edu/dos/student-conduct.html.
If Residence Life determines that disciplinary action is required, possible sanctions include:
i. Conversation: A dialogue takes place between Residence Life staff and the student comparing the infraction to the standards behavior expected from members of the community.
ii. Behavioral Stipulation: A condition placed on the student's behavior by Residence Life that is in response to a particular infraction.
iii. Warning: A written warning stating that the student's conduct during the infraction was inappropriate and subsequent infractions will result in more serious discipline.
iv. Probation: Probation is a more sever action that can be issued in response to a particularly serious infraction or frequent violations of policies. Probationary status is issued for a specific period of time with specific restrictions placed on the student, with both time and restrictions to be determined by Residence Life. Parent(s) or guardian(s) will be notified of this action. Subsequent infractions may result in termination of the Agreement.
v. Restitution: The student pays for damages or expenses incurred because of the student's infraction.
vi. Fines: A financial sanction imposed on the student as a consequence for the student's infraction.
vii. Community Service: The student is assigned to a specific community service assignment for a specified period of time. The community service assignment corresponds with the nature and seriousness of the infraction. Failure to complete this portion of a sanction within the stipulated time will result in a monetary fine of $25.00 per community service hour, placed on the student's University account.
viii. Reassignment: The student is reassigned to a different room within the Housing Facilities at the student's expense.
ix. Exclusion: Residence Life may exclude a student for an infraction that is detrimental to the well-being of the residential community or specific individual, or is incompatible with its function as part of an educational institution. Residence Life may prohibit the student's entry to a specific area or house or prohibit contact with specific persons. Exclusions will normally be for a specific period of time. Following the expiration of this time period, the student may have the exclusion order reviewed. If the student fails to comply with the terms of the exclusion order, the student may receive further disciplinary sanction and/or be arrested.
x. Suspension or Expulsion: Residence Life may prohibit a student from residing in any Housing Facility on either a permanent or temporary basis. Parents or guardians of students under age 21 will be notified of this action. If a resident is removed from a Housing Facility pursuant to this disciplinary sanction, the student will still be financially liable for the full room and board charges per the Agreement.
Infractions may vary in seriousness, degree of disruption, and damage to the Housing Facilities. Residence Life will consider the severity of the infraction when deciding the appropriate disciplinary process and sanction. Students who repeatedly commit infractions, even minor infractions, will be dealt with more severely than a student committing a first infraction. If a student is on notice that the student acts in violation of a rule or policy, Residence Life expects that student to not repeat the violation. Based on the severity of the infraction, Residence Life may determine to pursue disciplinary action jointly with the Dean of Student's Office. The student may then be subject to other University sanctions, including University-wide probation, suspension, expulsion, or exclusion. Infractions related to alcohol and drug-related policies have specific disciplinary sanctions, including:
Alcohol:
i. First Occurrence / Low Level Offense: warning, Choices course ($60 fee)
ii. First Occurrence / Aggravated Offense: probation, Choices course ($60 fee), Minor in Possession ("MIP"), parental notification
iii. Second Occurrence / Low Level Offense: probation, community service (8 hours), MIP, parental notification, classroom education ($60 Fee)
iv. Second Occurrence / Aggravated Offense: probation, community service (16 hours), MIP, parental notification, classroom education ($60 Fee)
v. Third Occurrence: At risk for suspension or lifetime probation from Housing Facilities, community service (24 hours), MIP, parental notification
vi. For ALL infractions, Residence Life will provide notification to all sponsors of university scholarships, and notification to interested University departments, including Athletics, Honors programs, Chancellor's Leadership Class ("CLC"), and Professional Golf Management ("PGM").
Drugs - Marijuana:
i. First Occurrence/ Low Level Offense: probation, personal assessment, classroom education ($60 Fee), parental notification
ii. First Occurrence / Aggravated Offense: probation, personal assessment, classroom education ($60 Fee), parental notification, community service (8 hours)
iii. Second Occurrence / Low Level Offense: extended probation, at risk for a 30 day suspension, classroom education ($60 Fee), community service (16 hours), parental notification, reflection paper, counseling assessment
iv. Second Occurrence / Aggravated Offense: extended probation, at risk for a 30 day suspension, classroom education ($60 Fee), community service (24 hours), parental notification, reflection paper, counseling assessment
v. Third Occurrence: At risk for suspension or lifetime probation from Housing Facilities (minimum one semester), community service (24 hours), parental notification, counseling assessment
vi. For ALL infractions, Residence Life will provide notification to all sponsors of university scholarships, and notification to interested University departments, including Athletics, Honors programs, CLC, and PGM
Drugs - Other Illegal Drugs or Misuse of Prescription Medication and Distribution:
i. First Occurrence / Low Level Offense: probation, at risk for suspension, personal assessment, classroom education ($60 Fee), parental notification
ii. First Occurrence / Aggravated Offense: probation, at risk for suspension, personal assessment, classroom education ($60 Fee), parental notification, community service (8 hours)
iii. Second Occurrence: Suspension for one semester from Housing Facilities, counseling assessment needed for return to housing
iv. For ALL infractions, Residence Life will provide notification to all sponsors of university scholarships, and notification to interested University departments, including Athletics, Honors programs, CLC, and PGM

b. Appeals
There are opportunities for a student to appeal a decision made by a hearing officer within the conduct process of either Residence Life or the Dean of Student's Office, provided the appeal meets one or more of the following criteria:
i. Significant procedural rules were not adhered to.
ii. The decision is arbitrary or capricious.
iii. There is new evidence to present to the appeals committee.
Students may not appeal for any other reason. Students must send a written appeal to the Director, who will convene the appeals committee within five (5) business days of receipt of the appeals request. In the appeal letter, the student must give sufficient detail as to upon which of the criteria the appeal is based. If the appeal is based on new evidence, the letter must contain a detailed description of such evidence. The Director and the committee will determine validity of the appeal. The student will receive this decision in writing within ten (10) business days.
c. Guidelines
Residents are expected to conform to the Student Code of Conduct ("Code"), found at: www.uccs.edu/dos/student-conduct/student-code-of-conduct.html. Respect and consideration for the rights of others and the need for study time and rest are of great importance. If a student's behavior is disruptive to others, that student is expected to respond to requests from staff and fellow students to conform to the Code.
Although the Code applies to all UCCS students, there are additional conduct expectations from Residence Life that are specific to those students who reside in the Housing Facilities ("Residence Life Expectations," attached as Appendix A). The Residence Life Expectations also apply to any guests of students who reside in the Housing Facilities, and it is the student's responsibility to ensure that the student's guest(s) adheres to the Residence Life Expectations. If the student or the student's guest(s) violates the Residence Life Expectations, the student may be subject to disciplinary action, including the imposition of financial penalties.

APPENDIX A: RESIDENCE LIFE EXPECTATIONS
Article I. Common Area Damage
Residents are all responsible for the maintenance and upkeep of the residence halls and apartments. A major problem in any residential community is the existence of theft and intentional and/or senseless destruction and finding ways to hold the person or persons accountable for their actions.
Section 1.01 All damages will be normally assessed replacement and overtime labor costs. The student will also be liable for any appropriate disciplinary sanction. If a student wishes to dispute a bill for residence hall damage, they must do so in writing within 30 days of the date of the bill to Residence Life and Housing. Residents who know who is responsible for theft or damage to any common or public areas are responsible for reporting this information to Residence Life and Housing or UCCS Police.
Section 1.02 Students who cause damage or engage in theft will be subject to both restitution and immediate disciplinary sanction. Residents are responsible for public areas in all University-owned housing. When it cannot be determined which individuals are responsible for the damage or theft a charge for damages or theft will be distributed among all of the residents in the appropriate village or building.
Article II. Guest and Visitation Policy
In the villages, visitation is a matter of individual choice. The right of a roommate to have a reasonable degree of privacy has precedence over the right to have a guest. It is important that room/suitemate(s) to discuss visitors and overnight guests, and arrive at an agreement acceptable to all within the following guidelines. Visitation is defined as social visiting in student rooms. Abuse of the visitation policy will result in disciplinary action. Visitation does not permit the resident to provide housing, lodging, or residency for a guest other than as outlined in the Overnight Guest section. Residence Life and Housing staff members are not trained to conduct room inspections to see whether or not residents are in compliance with guest policies. The staff will, however, confront any resident identified as being in violation of this policy. If a resident feels that his or her rights have been violated because of abuse of guest policies, contact any Residence Life and Housing staff member.
Section 2.01 Day Guests: The resident host must accompany his or her visitor at all times, and is responsible for the visitor's understanding and compliance with the village's regulations.
Section 2.02 Overnight Guests: Resident hosts will be held accountable for their guest's behavior. Guests are permitted to stay overnight under the following conditions:
• All residents in the room have discussed their room/suite's standards about overnight guests, and there is a signed copy of their roommate agreement on file with their RA.
• The guest may stay overnight for no more than three consecutive nights, and no more than twice a semester for the same guest.
Section 2.03 Every guest is expected to comply with all Residence Life and Housing policies. It is the host's responsibility to ensure that his or her guest is familiar with these regulations. Hosts will be held accountable for their guest's behavior. The host must accompany his or her guest at all times in housing.
Article III. Hall Sports Policy
Section 3.01 Hall sports are prohibited in the housing. Students involved in hall sports are liable for any injuries and all residents can be charged for any damage to the hallways.
Section 3.02 Playing any type of game which poses risk of damage or injury in the hallways, lounges, resident rooms, common areas of the building, or in specified areas close to buildings (e.g. hockey, golf, darts, water fights, skateboarding, etc.) is prohibited.
Article IV. Lounge and Public Area Use Policy
Section 4.01 Residents and guests may not conduct activities that restrict the use of any lounge or public area in housing.
Article V. Health Policy
It is expected that all residents keep their room, bathroom, and suite areas in a state of cleanliness.
• Bathrooms should be cleaned once a week.
• Food and/or open containers of drinks should not be left out.
• Floors should be swept or vacuumed weekly.
• Trash should be removed from the room and suite regularly. Trash must be disposed of in an appropriate trash disposal area. Trash must be placed inside the container. Anyone leaving trash in the hallway or placed next to the container is subject to disciplinary action and/or a fine.
Section 5.01 All residents are expected to keep their room at a level of cleanliness so that the facility will be healthy for all campus residents.
Section 5.02 All residents are expected to follow cleaning expectations as defined in their roommate agreement and Residence Life and Housing policy.
Article VI. Noise Policy and Quiet Hours
Section 6.01 Quiet study hours will be strictly enforced during the following times:
• 10:00 p.m. - 8:00 a.m. Sunday through Thursday
• 1:00 a.m. - 8:00 a.m. Friday and Saturday
Section 6.02 During finals weeks, a 24-hour quiet policy will be enforced.
Article VII. Pet Policy: There may be exceptions to this policy for Residence Life and Housing programs and assistance animals.
Section 7.01 Pets of any kind, except fish, are not allowed. Residents are allowed to have one 10 gallon or less fish tank in their room/suite.
Section 7.02 Keeping or bringing a pet or animal into the residence halls or apartments will result in a conduct meeting with Residence Life and Housing and, if necessary, fees will be posted to the resident's student account if associated with clean-up and disinfection of the area. Students found w/ pets will be given 48 hours to remove the pet from campus.
Section 7.03 Any resident requiring an assistance animal must provide documentation to Disability Services for approval prior to bringing an assistance animal into the residential buildings.
Article VIII. Prohibited Items
It is the intent of Residence Life and Housing and UCCS that all students may work, study, and live on campus in safety. If found, these items will be confiscated. The resident may reclaim these items at the end of the semester. Exceptions to this are listed next to specific section.
Section 8.01 Permanent fixtures or appliances, such as ceiling fans, and window air conditioners are not allowed. Residents can reclaim these items three days after notification of removal.
Section 8.02 Multiple outlet octopus plugs or extension cords are not permitted. All power strips must be UL approved. Connecting one power strip to another in order to elongate cord reach is not permitted.
Section 8.03 Appliances that require 600 watts or less are permitted. Appliances with open coil heating elements- such as hot plates including induction cookers, space heaters, and toasters, are a fire hazard and are not allowed in Summit Village and the Village at Alpine Valley (not including the Alpine Village Apartments). This includes indoor grills of any type or wattage. Alpine Village Apartments may have small kitchen appliances.
Section 8.04 Halogen lights are a fire hazard and are not allowed.
Section 8.05 Waterbeds are not allowed. Electric blankets are not allowed.
Section 8.06 Bicycles, skateboards, roller blades, and/or roller skates cannot be ridden or worn in hallways, stairwells, dining houses, or indoor public spaces.
Section 8.07 Maintaining open flames, burning incense or candles, or the use of a blowtorch of any type are not allowed in residential facilities.
Section 8.08 Toys designed to look like/perform like a weapon or firearm are expressly prohibited in the halls. This includes Nerf toys of any kind, Airsoft guns, and other similar toys.
Article IX. Room Key and Building Security
The resident's key allows access into his or her suite and room. Its acceptance and use is subject to the resident's compliance with the following guidelines:
Section 9.01 Immediate reporting of lost or stolen keys to Residence Life and Housing. The lock will be changed and new keys issued to the resident and resident's room/suitemates. A service charge will be assessed for lost or damaged keys. This fee offsets the cost of the keys, lock pins or cores, and the expense of changing the lock. Please note that damaged keys must be turned in to Residence Life and Housing to receive a free replacement key. Failure to do so will result in a lock change and/or disciplinary sanction. After hours or weekend reports of lost keys will be handled the next business day; contact the RA on call or the front desk (if open) for a lock out.
Section 9.02 Residents may not lend their key to others.
Section 9.03 Mere possession of a key does not automatically confirm rights of entry. Residents should not assist persons who may be having difficulty gaining entry. Residents may not let persons whose privileges have been revoked, or guests of others, enter the property with their key.
Article X. Solicitation Policy
Section 10.01 Solicitation of any kind is prohibited. Residents should contact the Department of Public Safety at 719-255-3111 if a solicitor comes to their door.
Article XI. Smoking Policy
Section 11.01 Smoking is not allowed in any residential building. Smoking is only allowed in designated areas.
Section 11.02 If a resident is a smoker, and checked that he or she did not want roommates who smoke on the housing application, the resident may be relocated to a different room depending on space availability.
Section 11.03 If a resident owns a hookah, tobacco pipe, or other smoking device, it must be completely extinguished and cleaned before it can be allowed in any residential facility. If it is found that these devices have been used to smoke items other than tobacco, the resident(s) may be subject to the UCCS Student Code of Conduct policy on illegal drugs.
Article XII. Trash Policy
Section 12.01 Disposing of personal trash in the hallways, lounges or any other public area will result in a fine to the resident's student account.
Article XIII. Windows and Ledges Policy
Section 13.01 Screens must be kept in windows at all times. If a resident removes any screen in a bedroom and/ or suite there will be a $25.00 fine posted to all residents' accounts, unless the responsible party notifies Resident Life and Housing staff. A work order will be immediately generated to put the screen back into the window. This $25.00 fine does not cover the costs for a new screen, so additional fees will be charged if a new screen is needed, or is not in plain sight when maintenance staff comes to inspect the room.
Section 13.02 Throwing items of any kind from windows or bridges, keeping items on window ledges, or removing window stops is prohibited.
Section 13.03 Using windows as a means of entry and/or exit is prohibited.