FAQ
Frequently Asked Questions for Parents
Is campus safe? Answer
Are laptop computers required? Answer
How do the students get computer access? Answer
Are counseling services available? Answer
What is FERPA? Answer
How do I contact Financial Aid? Answer
How does my student pay their bill? Answer
What does the Student Health Center offer? Answer
Can my student get health insurance? Answer
What immunizations does a student need? Answer
Are tutors or study centers available on campus? Answer
What’s happening around UCCS? Answer
Where can I find a map of campus? Answer
Where can I find class schedules and course information? Answer
My student wants to participate in college athletics, what now? Answer
Still have an unanswered question? Answer
Is campus safe? Yes, we believe the UCCS campus is a very safe environment and to that end we offer numerous crime prevention and self-defense programs for students to attend. UCCS also annually publishes the Campus Safety and Security Report for your viewing. The Department of Public Safety’s web site can be found here and contacted at 1-800-990-8227 extension 3111 if you have any questions or concerns. UCCS also participates in E2Campus text messaging to inform students of emergency situations happening on campus.
Are laptop computers required? Computers are not required at UCCS. We have over 250 computers in our labs available to all students. However, many students find it convenient to use their own computers. UCCS has wireless throughout the buildings on the main campus. Most laptops have no problems connecting to our system. Wall ports are also available for connection to our network. Complete information can be found on the web at www.uccs.edu/helpdesk.
How do the students get computer access? Limited student accounts are created automatically after being admitted to UCCS. These accounts allow access to Webmail and the Student Portal to register for classes. By noon the second weekday after registration, the accounts are upgraded to allow full access to UCCS network. For information on the initial username and password, please see www.uccs.edu/helpdesk/compaccess.htm.
Are counseling services available? Yes, UCCS offers students a host of counseling and testing services. They can be contacted at 1-800-990-8227 extension 3265.
What is FERPA? “FERPA” is the Federal Educational Rights and Privacy Act UCCS must adhere to protect the rights of the student. More information can be found here.
How do I contact Financial Aid? You can contact the UCCS Office of Financial Aid at 1-800-990-8227extension 3460, e-mail them by clicking here, or visit their web site here.
How does my student pay their bill? Questions about tuition and billing can be referred to the Bursar’s Office. Please contact them at 1-800-990-8227 extension 3391 or review their web site here.
What does the Student Health Center offer? The UCCS Student Health Center is committed to providing quality medical care for illnesses/injuries and accurate health education information so that students can make informed choices regarding their health care and behavior alternatives as applicable. More information on services, location and hours can be found here.
Can my student get health insurance? Yes, health insurance is available to current undergraduate students taking at least 9 credit hours and to graduate students taking 6 credit hours per semester. More information can be found here.
What immunizations does a student need? All immunization information can be found here.
Are tutors or study centers available on campus? UCCS has a variety of methods to aid students in their studies, and most of these methods are located in the Excel Learning Centers.
What’s happening around UCCS? Lots of things! Read about it here. Also check out the campus calendar here.
Where can I find a map of campus? You can find a map of the UCCS campus here.
Where can I find class schedules and course information? Class schedules, course information, and the UCCS Bulletin can be found here.
My student wants to participate in college athletics, what now? If your student is interested in pursuing college athletics, visit our Mountain Lions web site here, or contact the UCCS Athletic Department at 1-800-990-8227 extension 3601.
Still have an unanswered question? Please e-mail go@uccs.edu.
1420 Austin Bluffs Pkwy, Colorado Springs, CO USA 80918
719-255-8227 (UCCS), 800-990-8227
