To access online tutoring, you will need to download and install the Blackboard IM client. If you have not done this yet, please follow the instructions in this document.
To enter the online tutoring room, log into Blackboard IM and click on the "School" tab. Under the heading "Help desks," you will see Math Center. Click on this title to enter the room. You will be asked to provide the subject with which you need help (you can just enter the name of your math class, or you can enter a specific question).
The tutor may communicate with you via a microphone, so be sure to have your computer's speakers turned on. You may communicate with the tutor by speaking through your computer's microphone, by typing text into the chat box, or by writing on the whiteboard.
If you have any problems accessing the site, or if the tutor is unavailable, please contact the tutor directly (click on his or her name in the schedule above), or contact the Math Center director at email@example.com.