Explanation of ILLiad Status

Explanation of ILLiad Status

Ever wondered what that status message actually means in ILLiad. Here's a break down of the status messages and their definitions.

Waiting for the Request

Awaiting Copyright Clearance
All new article requests are placed directly in this queue. The ILL department researches the request to determine if it is available through the Kraemer Family Library or on the Internet.

Awaiting Request Processing
All new loan requests are placed directly in this queue. Article requests are placed in this queue after they are processed from the Awaiting Copyright Clearance queue.

Awaiting Conditional Processing
A lending library needs clarification about a request. The lending library might ask if a patron is willing to use the item only in the library, if a certain edition is acceptable, or that they cannot find an item based upon the information provided on the request.

Awaiting User Verification
An email has been sent requesting additional information about the request. Emails for additional information are usually sent because a document might be in a foreign language, if the request is for a specific article or an entire book, or there may be a question about the citation, year of publication, volume, etc. of a particular request.

Awaiting Unfilled Processing
Requests are automatically placed in this queue when lending libraries are unable to supply an item. However, additional libraries might be able to fulfill a request and it is re-submitted in an attempt to obtain the item. If there are no libraries available to supply an item the request is cancelled and an email is sent indicating the request could not be filled by any library.

Request Sent
The ILL Staff has processed an ILLiad request from awaiting request processing and submitted it to other libraries requesting delivery of an article or a loan.

Delivered to Web
An article request has been processed by the ILL Staff and uploaded to the respective ILLiad Account. An email is sent indicating that the article is available for access after logging into the ILLiad Account.

Request Finished

There are a number of reasons why ILLiad requests have a status of "Request Finished." In every instance an email is sent to the patron with an explanation for the change in status.

The following are reasons why ILLiad Article requests have a status of Request Finished. Email subject heading for each is in bold:

ILLiad Article Request Available on Internet
An Internet link is sent for the location of the article.

ILLiad Article Request Available via Library Database
The article request has been found in a Kraemer Family Library Database. Thorough directions are included in the email for accessing the article via the Library Website.

ILLiad Article Request Available in Kraemer Library Main Collection
The article request is available in a book which can be found in the Main Collection located on the third floor of the Kraemer Library. The status of the book is confirmed as available in the Library Catalog and a call number is provided for locating the book.

ILLiad Article Request Available UCCS Print Journal Collection
The article request is available in a print journal which can be found in the Periodicals collection located on the second floor of the Kraemer Library. A call number is provided for locating the Periodical. Periodicals cannot be checked out of the library.

ILLiad article request available via UCCS Electronic Book
The article request is available in an electronic book which can be found via the Kraemer Family Library Website. Directions are provided for accessing the electronic book and the article.

ILLiad Loan Request Available at Kraemer Family Library
The book requested is available in the Main Collection located on the third floor of the Kraemer Library. A hold is placed for the book in the name of the individual requesting the book and the circulation staff will search for the book and place it on the circulation hold shelf. An email is sent indicating if the book is available for pick-up or if it was not found on the shelf.

ILLiad Loan request ordered through Prospector
The book requested was available at a Prospector Library. A request is placed for the patron and the item will be sent to the Kraemer Family Library from the lending library. The patron will receive an email when the item has arrived for pick-up. More information on Prospector is available on the About Propsector page.

Unable to fill ILLiad Article/Loan Request
Every attempt was made to obtain the article or Loan but the item was not available or not owned at any library.

Request Cancelled

The following are reasons why ILLiad Article/Loan requests have a status of Cancelled. Email subject heading for each in bold:

ILLiad TN Cancelled - Duplicate Request
We already have a request for you in place for the same title.