Help Desk Information Technology Department Help Desk Located on the first floor of the El Pomar Center. Hours: Monday through Friday 8 am- 5 pm Closed on staff Holidays (719) 255-3536
Media Services Media Services mission is to provide dependable, professional services to the University of Colorado at Colorado Springs campus ranging from standard classroom support to media support for advanced telecommunications applications. Media Services, a division of the Information Technology Department, supports and trains faculty and staff in new applications and provides support in the development, design and implementation of multimedia projects for use in the classroom by faculty; in presentations by administrators, faculty and staff, and for grant funded activities. Distance education efforts, including web-based instruction, CU-Net classes, and other telecommunicated instruction, is supported by Media Services. Additionally, Media Services supports film, and video, television production and media management courses offered by the Department of Communication in an advanced definition studio and with state of the art non-linear editing equipment.
IT Security Since the launch of the University of Colorado’s IT Security Program in 2007, our university system has made rapid progress in protecting Social Security numbers, credit card numbers and other personal and financial information pertaining to current and prospective students, faculty, staff, donors and other people who rely on CU services. More than 20,000 CU employees have completed online privacy and security training courses, and that number is growing. A university wide inventory of sensitive data has reduced the amount of sensitive information stored on the university’s computing systems. The university’s IT experts have revised many of CU’s day-to-day business processes to limit the collection and storage of personal information only to what is absolutely necessary.
Smart Classrooms This website contains supplementary information on "Smart Classrooms" supported by the IT department and is not intended to replace "Podium Training". Please contact Andy Burkart to receive podium training and a podium key for the smart classroom(s) you will be using. If you experience problems during your class and need assistance, please call the Technical Support hotline by dialing 4963 from the phone in your classroom.
Telecommunications If you need further information please contact: Verta Hinckley (719) 255-3320 ELPC 137E
Web Services To develop and maintain the web identity and internet strategies for UCCS using best practices for security, usability, functionality and design.