Connecting From Off Campus

The Windows Installer is only supported for Windows 7 and older. The Mac Installer is only supported for OS 10.8 and older.
If you are running a newer operating system you will need to either install the VPN manually or contact the Help Desk for installation assistance.
For manual instructions for setting up a VPN Connection on your computer click here for Windows, Mac, iOS, and Linux.

What is a VPN Connection?

A VPN connection creates a secure, encrypted connection with the university. This allows the users to do several things from home they cannot do on a normal connection. IT has two VPN servers:

    • Library Resources (from your home) aka Transporter
      • Access the library periodical databases via the UCCS Library
      • (The Library VPN is also used to access other off-campus resources; e.g. Human Resources and Financial Systems)
      • Note: when connected to this VPN server, the security restricts you from many other resources - remember to log out of VPN when you're finished

    • UCCS Resources (from your home) aka Voyager
      • Transfer files to and from your on-campus IT account or a professor's account
      • Updating Symantec Antivirus from off campus; e.g. laptops, dorm computers during the summer, staff/faculty with university computers at home
      • Access to your on-campus email with Outlook if you're on the Exchange server (The web interface to Exchange does not require VPN)
      • Access to your on-campus email with any other email client (This protects your password since email software programs also send your user name and password to the internet in plain text)
      • Create an on-campus Facilities work order
      • Although we do not recommend using insecure FTP, if it's necessary to FTP to an on-campus resource, you must connect to the VPN server first to create a secure path
      • You must also connect to the VPN server first to use Telnet to access an on-campus resource; e.g. SPSS on


Configuration of VPN connections

  • Comcast/Xfinity Customers
    • We have received multiple reports of being unable to connect to the VPN. Current Comcast customers who recently upgraded their cable modem and new customers are unable to connect to the UCCS VPN Servers. Comcast is now issuing modems that do not support VPN. The only solution is to have Comcast replace your modem with one that does allow VPN connections. If you are planning on upgrading or switching to Comcast please verify your new modem will support a VPN connection.


  • For transferring files to Brain for a website, use a Secure Shell (SSH) connection. Click the link below.


  • Firewalls and routers may interfere with a VPN connection. If your VPN will not connect, disable the firewall or bypass the router to verify these aren't the problem. Most corporations, school districts, and military installations use firewalls to protect their systems. Using VPN at your jobsite typically will not work.