You need the proper cable to connect your computer to the campus network. It's typically called a network or CAT-5 cable; it looks similar a telephone cable but it's larger. Measure the distance from the wall port to your preferred computer location and purchase the cable from the UCCS Bookstore.
There are two ports on the wall for phone and computer. They're the same size. (Hint: If your phone has a dial tone, the other port is for the computer.) To ensure everyone has reliable access to the UCCS network, dorm ports are controlled and monitored. In addition the network is shared so the speed depends on the number of current users. Do not use routers, bridging, or your own wireless to increase the number of ports in your room. Our network is designed to support one device for each port. You can use your Xbox or similar game console to play on the internet, but not peer-to-peer with another student in the dorms due to security restrictions.
While on the UCCS network, we provide your internet service (ISP). Do not use the AOL or MSN browsers while connected to our network. They only cause problems. You can go to www.aol.com or www.msn.com to check an email account or use instant messaging. We provide file storage. www.uccs.edu/helpdesk/filestorage.htm Student storage is 700 megabytes.
Webmail is an official means of communication at UCCS and you're encouraged to check it at least weekly. The campus email system has a spam filter that helps eliminate unwanted email. For your convenience, you may redirect your email to another address, but you're still responsible for reading the email even if the redirect fails. www.uccs.edu/helpdesk/webmail.htm
There are three computer labs available to all students in the Library, Columbine 231, and Engineering 233. Hours and locations for these and other labs can be found at www.uccs.edu/helpdesk/computerlabs.htm.
The IT Help Desk is located on the first floor of the El Pomar Center. We're available Monday-Friday, 8 am-5 pm, to assist with password problems, network connection issues, email concerns, etc. We're unable to clean viruses or spyware from your computer, or perform repairs. However we'll be happy to assist you in finding a local vendor who can help. To prevent problems, please see www.uccs.edu/helpdesk/netsecurity.htm. We also have an extensive website with explanations, instructions, and other help at www.uccs.edu/helpdesk. We can be reached at 255-3536 (3536 on your dorm phone).
If you suspect a problem with the network port in your room please contact the Help Desk, for our contact information click HERE. If we need to send someone to your room, you must be present. We will call your room phone for access to the dormitory. Report telephone problems to the Housing Office in Monarch.