Service Requests

Index of Requests & Forms





Instructions for Submitting a Request


Cherwell Self ServiceCherwell Self Service

The following tutorial will guide you through submitting a service request using the IT self service page which can be accessed via the button above this.


  • On the top right of your screen click on Login.

           login

  • Login using your UCCS username and password.
name
  • Hold your mouse over Requests & Forms and then select New Requests & Forms.
new
  • The following page will appear.
    1. Select a request item from the Featured Forms list. A form will appear below that will ask for specific data regarding your request.
    2. You can upload pictures or documents with additional data regarding your problem.
    3. Click on the Save button before you logout or leave the site.
        • Once you have saved your incident, you will be given an request number. This number can be used to view the status of your service request in the future.
    4. Click on the dropdown arrow on the top right of your screen and then Logout when you are finished.
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