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IT Help Desk

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Getting Started with Campus Technology Hardware/Software Specifications Policies and Procedures Software Purchases Hardware Purchases Energy Saving Guidelines
Computer and Network Security
Information Privacy and Security Updating Microsoft Windows Updating Macintosh OS-10 Updating Microsoft Office Install Anti-Virus Software Install Anti-Spyware Software Selecting Strong Passwords Backing Up Your Important Files Secure Clients to protect your data
Connect to the Campus Network
Information About Accounts and Servers Network Connectivity From On Campus Network Connectivity From Off Campus
Using the Campus Email
Configuring Email Clients Campus Mailing Lists Create Mailing Lists Security and Virus Information UCCS Email Spam Filter Forwarding Your UCCS Email Setting a Auto-Reply (Vacation Message) Writing Rules to Sort Email
Help for Specific Applications
Library Periodicals and Journals Access Access to Secure File Storage/Access Wireless Access Dormitory Computers Printing PowerPoint Presentations CyberClass WebCT eCompanion and eCollege SIS (Student Information System)
The Web
Web Page Creation Using VPN (Virtual Private Networking) Using FTP (File Transfer Protocol) Using the Campus Logo
Computer Labs
Finding a Computer Lab IT Lab Guidelines Excel Centers
Media Equipment
Loans Assistance and Repair
Requests and Forms
Admin Share Request Data Processing Request FrontPage Account Request IT Account Request IT Folder Copy Request Port Repair/Install Student Employment Application Student Liability Form for Equipment Webmail Mailing Lists
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Recommendations for AOL, MSN, and Earthlink Users

  • AOL, MSN, and Earthlink use propriety web browsers that do not have all the necessary features to access many web pages. It's recommended not to use these browsers. Link to the internet and then minimize the window. Open Internet Explorer and use it to browse the internet.
  • If you live in the dorms, we recommend you do not run AOL, MSN, or Earthlink at all. You can connect to aol.com, msn.com, or earthlink.net with Internet Explorer to check your email or do instant messenging.