Follow these steps to set up and use Blackboard Collaborate Instant Messaging:

• Watch this 7-minute video to get an overview of Blackboard IM
• Follow this tutorial to activate the IM tool in your courses
• Read Getting Started with Blackboard IM (4p) and be sure to follow the "Through a Course Management System" option to download and install the client on your computer
• Read Managing Blackboard IM Contacts – Quick Reference Guide (3p)
• Read Using Audio and Video in Blackboard IM – Quick Reference Guide (3p)
• Read Using Chat and Group Chat – Quick Reference Guide (5p)
• Peruse at your leisure the Blackboard IM User's Guide (159p!)