University of Colorado Colorado Springs: College of Business

People

Ying Fan, Ph.D.

Assistant Professor of Operations Management


Dwire Hall 211
719.255.5154
yfan@uccs.edu

Education

  • Ph.D. Ivey School of Business, University of Western Ontario (Canada), 2010

Interests

Research Interests:

  • Service quality
  • Use social media to improve service operations
  • Service recovery
  • Quality management in international supply chains

Teaching Interests:

  • Operations Management
  • Service Operations
  • Purchasing and supply chain management

Experience

Academic Experience:

  • Assistant Professor University of Colorado at Colorado Springs 2010 to present
  • Instructor University of Colorado at Colorado Springs 2009 to 2010
  • Research Assistant University of Western Ontario (Canada) 2003 to 2008
  • Lecturer Huron University College (Canada) 2007 to 2008
  • Lecturer Beijing Jiaotong University 2001 to 2002
  • Professional Experience:

  • Assistant Manager Project Development Department, China National Investment & Reinsurance Co. Ltd, Beijing, China 2000 - 2001
  • Accountant Road Transportation Division, He Bei Ministry of Transportation, Shi Jiazhuang, China, 1996 – 1998
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