Ying Fan, Ph.D.

Assistant Professor of Operations Management
Dwire Hall 211
719.255.5154
yfan@uccs.edu
Education
- Ph.D. Ivey School of Business, University of Western Ontario (Canada), 2010
Interests
Research Interests:
- Service quality
- Use social media to improve service operations
- Service recovery
- Quality management in international supply chains
Teaching Interests:
- Operations Management
- Service Operations
- Purchasing and supply chain management
Experience
Academic Experience:
Assistant Professor University of Colorado at Colorado Springs 2010 to present
Instructor University of Colorado at Colorado Springs 2009 to 2010
Research Assistant University of Western Ontario (Canada) 2003 to 2008
Lecturer Huron University College (Canada) 2007 to 2008
Lecturer Beijing Jiaotong University 2001 to 2002
Professional Experience:
Assistant Manager Project Development Department, China National Investment & Reinsurance Co. Ltd, Beijing, China 2000 - 2001
Accountant Road Transportation Division, He Bei Ministry of Transportation, Shi Jiazhuang, China, 1996 – 1998 We are in the business of building successful futures. ™