How to Check the Status of an Online Transcript Order
Checking the status of your order in Easy Online Ordering can be done in a few simple steps:
Delivery Status Definitions:
HOLD MANUAL PROCESSING, HOLD IMAGING, and HOLD CONSENT all mean the order is currently being processed.
DELIVERED status means the order has successfully been placed, processed, and will be on its way to you via your chosen delivery method.
CANCELLED may mean that there is a hold or service indicator on your account, or that an incorrect address was provided and we are unable to process the order.
PDF Transcripts - the transcript is ready to be downloaded only when the account status shows AVAILABLE.
FedEx is the only paper transcript service we provide that comes with a specific tracking number.
All other paper transcript services are sent via USPS mail. The $15.00 same day USPS rush order DOES NOT come with a tracking number, but an email notification will be sent the day the transcript is mailed.
How to Check the Status:
Sign in to the Easy Online Ordering using the email and password you used and created, or current students can use their Identikey and Password.
Click the "My Account" link on the top navigation bar.
All orders including previous orders are listed on the screen including a status. Click on the "View" button next to your order for more details.