The next meeting of the ITC is scheduled for Friday, 23 February at 9 am in EPC 304C

Website for ITC information: http://www.uccs.edu/~jhaefner/itcouncil/

ACTION ITEMS:
JW and JH: Add more detail to Core Service Document
JH: Develop matrix for issues and their attributes in order to begin prioritization
JW: Begin IT research on requested data for inclusion in strategic plan.
JH and Mike Dugan: Develop and release student IT survey
JW and JH: Develop draft of mission, goals, and objectives for IT
JH: Meet with Morgan Sheppard to discuss focus groups.
EVERYONE: Begin identifying individuals in your constituency group for inclusion in IT focus groups.
EVERYONE: Please encourage your people in your constituency group to complete the faculty and staff IT survey on the web. The address is: http://mathweb.uccs.edu/surveys/
MINUTES:
Core Services. We discussed at length the core services document. There are three reasons to carefully define exactly what services IT provides. First, the idea is that in order to make a coherent argument for increasing resources, we have to make it clear what services come with those resources. Second, the campus needs to know what to expect from IT. Third, the "Extended Services" concept requires a well-defined Core Services. The extended services concept, which is still under discussion, has met with approval from colleges and units wanting addtional IT support and willing to pay for those services (via infrastructure). It is also a funding alternative that complies with the IRMS approach for our strategic plan.

The discussion centered around labs, classrooms, etc. Jerry and I will add more detail and return next meeting.

Request for data: We requested that IT provide some data for inclusion into the plan. The type of data includes comparative information from pier institutions such as: # of staff, headcount, FTE, campus and IT budget, funding methods, help desk response time, outsourcing, course and student fees, service charges, etc

Issue Attributes: We decided to consider 4 attributes for each issue: cost, who is impacted, scope. Jere will draft a matrix and we will begin work to assign values to these attributes. This will enable us to prioritize our issues.

Funding. We discussed funding options that might be offered in the strategic plan. These included: state-based funding, cash-based resulting from extended studies or facility leasing, 1-time funding such as TLE, student fees (course, general technology). The group expressed an interest in having Ed Paris elaborate to our group on these models.

Goals and objectives. Up to now, our approach has been driven by issues. I think this was an appropriate approach since it avoided getting bogged down in semantics. However, after being in this position for about 6 months, I have come to appreciate the goals/objectives/strategies identification process. So I propose that Jerry and I will formulate a mission statement (this already exists), goals and some of the objectives for IT. We will discuss these in the upcoming meetings and then assign groups of ITC members to draft strategies to support these objectives.

Student IT survey. We have a draft. Mike Dugan and I will refine this and seek the assistance of Student Government to gather student input.

Focus groups. Jere will meet with Morgan Sheppard from IS (Coll of Business). He's agreed to help us with our focus groups. I will come back to the ITC with items that we'll need to work on. I ask you to begin identifying people in your units to participate in these focus groups.

Faculty and staff IT survey. Please remind your folks to complete the survey - we have gathered a number of responses but there is always room for more! The survey is available at: http://mathweb.uccs.edu/surveys/it/facultystaffITsurvey2001.htm
One more thing: We are clearly at the point in our planning process where we dealing with important issues. We remain on track for delivering a plan by early June. Your participation in the ITC is appreciated and needed!!