The next meeting of the ITC will be Friday, 15 December from 9 am to 11 am in EPC 304 C

M I N U T E S

* Logistics:
** Minutes - comments?
** Regular meetings: 2nd Friday at 9 in EPC 304c.
** Additional meeting: December 15 at 9 am in EPC 304c.
** Effective Jan 2001: Regular meetings on 2nd and 4th Friday in EPC 304c (until we get a handle on tasks ahead)

* Urgent issues:
** IT Support Models: We discussed the 'Pay-for-services' funding approach that might meet the needs of units requiring additional IT resources and support. The idea is that some units have needs for additional IT help and rather than outsource, they are looking to IT services to provide that additional help. Further, they have access to monies that would pay for such support. The 'pay for services' funding model is one that is used extensively elsewhere including Boulder and Health Sciences. It is a very reasonable approach but there are concerns that it creates a have or have not dichotomy. The basic premise is that IT provides a 'base level' of IT support that the entire campus has access to. But for some units that need more support, IT would provide an opportunity for that unit to financially support an IT staff member who would be assigned to that unit. For emergencies and downtime, that IT staff person would be able to work on general IT campus priorities. This is an important decision - one that will set precedence - so the recommendation of the ITC is important here. We will revisit this issue at the next meeting.

* Subcommittee report.
** Software committee: Jerry briefed the ITC on the first meeting of the Software Subcommittee. One of the things they decided was to increase the number of participants so Jerry went to the Deans Council to ask for people to serve. The ITC asked this group to look into Anti-virus options. Tom Christensen also brought up the possibility of Adobe Acrobat since that is being requested by the Writing Lab.

* IT Issues
** See attached: Issue library reports. The latest version of the Issue Library was distributed and these issues will be discussed at the meeting on the 15th. We discussed three: consolidating the web servers, standardizing email readers, and print cost recovery options. For the consolidating web server issue, we currently support 2: a unix server (www.uccs.edu) and an NT server (web.uccs.edu). This is costly to support and many campuses are now just moving to support the unix type servers. Front page extensions can be loaded onto unix boxes which means that much of the front page functionality can be duplicated on unix. Users could still use front page to create but they'd have to FTP their pages onto the unix server instead of publishing them. Sue talked about the print cost recovery issue. Basically, the use of paper in labs is very expensive and we need to figure out a way to recover some of the costs. Many ideas were discussed including increasing the technology fee to cover this. Smart cards are another possibility. The email issue is that people want to use readers other than Pine. But at the moment IT supports Pine, Outlook Express and Netscape. And any one can use another reader such as Eudora (but IT may not be able to lend support on the use of this reader). Basically, we just need to inform people that they can use any reader if they can load and set it up themselves.
** Need discussion of issues - purpose of meeting on 15th: We'll discuss more issues on the 15th. Please try to attend.
** How to choose and prioritize for needs assessment

* IT Inventory, part III - Jerry Wilson - speaking on the IT network. We deferred this until next year.

* Needs Assessment process
** Proposed survey - see attached. Jere distributed a first take at a possible IT survey. Everyone agreed it was way too long (even after I cut it in half). I'll bring an update on the 15th.

* Roundtable discussion Bring your IT activities to the ITC so we know what is happening